Priceline Pharmacy Kippa-Ring has been crowned Priceline Pharmacy’s Store of the Year for 2022 out of more than 470 stores around Australia.
The award recognises the Queensland store’s commercial results, exceptional customer service and participation in brand programs and initiatives, including its support for Priceline’s charity program the Priceline Sisterhood Foundation.
Priceline Pharmacy Kippa-Ring are passionate about health services, vaccinations, and their community. The store’s rich history began with Jane Wilson opening her small community pharmacy over 50 years ago, with her daughter and now Business Manager Jane Twist joining the ranks once she was of age. Following in their mother and grandmother’s footsteps, Matilda and Andrew Twist completed their pharmacy studies and became Franchise Partners in 2017. Jane, Andrew, Matilda and their team provide an environment that feels like family for the store team members and their customers.
Priceline Pharmacy General Manager Andrew Vidler says, “Recognising our top performing teams and announcing the store in our network who most embodies our brand values is one of the most special parts of my job. Priceline Pharmacy Kippa-Ring has made a name for itself in the Moreton Bay region with customers travelling from afar knowing they’ll receive a level of personalised service and care they simply can’t find anywhere else. With a Net Promoter Score of 95%, it’s clear they’re focussed on delivering customers an unforgettable experience any time they walk through the door.
This is Kippa-Ring’s third time winning the award – a clear demonstration of the store’s ongoing commitment to excellence and their community.”
National Retail Manager of the Year was awarded to Teneal Morgan from Priceline Pharmacy Bundaberg, Qld, whose exceptional leadership skills drive a culture of high performance, and support for her team were equally outstanding.
Amy Gall from Priceline Pharmacy Woonona, NSW, was awarded national Pharmacist of the Year out of over 1,400 Priceline Pharmacists around the country. This is Amy’s second time on the podium in as many years, with Woonona taking out the national Store of the Year award last year. Amy’s calm, personal and professional care has fostered a true sense of community with her customers and her team.
Xanthe Panella from Priceline Pharmacy Shellharbour, NSW, was awarded national Beauty Advisor of the Year. Since starting her career at Priceline over 10 years ago, Xanthe has grown the beauty services offering at Priceline Pharmacy Shellharbour and is booked out for makeup applications most days. She is passionate about product knowledge which she loves to share with both customers and her wider team.
All winners were announced on Thursday 8 June at Priceline Pharmacy’s National Franchise Conference, held in Singapore. Other finalists for Store of the Year included Priceline Pharmacy Morisset, NSW; Priceline Pharmacy Firle, SA; and Priceline Pharmacy Highpoint, Vic.
Winners
- Store of the Year – Priceline Pharmacy Kippa-Ring, Qld
- Retail Manager of the Year – Teneal Morgan, Priceline Pharmacy Dapto, NSW
- Pharmacist of the Year – Amy Gall, Priceline Pharmacy Woonona, NSW
- Beauty Advisor of the Year – Xanthe Panella, Priceline Pharmacy Shellharbour
- Online Store of the Year – Priceline Pharmacy Morisset, NSW
- Sales Achievement – Priceline Pharmacy North Lakes, Qld
- Real, Classic Care Award – Priceline Pharmacy Bungendore, Qld
- Sister Club Award- Priceline Pharmacy Yass, NSW
- Pink Diamond Award- Kristy Paterson, Priceline Pharmacy Lismore, NSW
- Pharmacy Business Leader of the Year – Lina Hannawe, NSW
- Sisterhood Vitality Award – Priceline Pharmacy Riverlink Qld