Wesfarmers Health

Wesfarmers Health welcomes patient safety initiatives for digital health

Wesfarmers Health has welcomed the Minister for Health and Ageing’s announcement that safety standards for telehealth services will be bolstered through requirements to use My Health Record, as well as through the design and development of a National Medicines Record.

Dr Sarah Cavanagh, Chief Medical Officer for Wesfarmers Health’s telehealth provider InstantScripts said telehealth is an accessible and popular method of healthcare for Australians, and the focus on medicine visibility will provide patients with further confidence in its quality and safety.

“InstantScripts is an early adopter in this space having integrated My Health Record into its telehealth platform in 2024. This enables our patients and their doctors to access comprehensive medication and health information to support safe prescribing decisions.

“The ability of our patients and doctors to use My Health Record is part of our broader commitment to clinical governance, including our Telehealth Code of Practice, which sets the standard for delivery of high-quality digital healthcare.

“InstantScripts is committed to working with government and other stakeholders to enable genuine interoperability across all prescribing settings – digital and traditional – to truly enhance patient safety while maintaining appropriate privacy protections and high standards of clinical governance,” Dr Cavanagh said.