Wesfarmers Health

Wesfarmers Health acquires Pharmacy 4 Less Group

Wesfarmers Health has acquired discount chemist group Pharmacy 4 Less, which entered into voluntary administration on 29 April 2025.

The Pharmacy 4 Less group supports 53 franchised community pharmacies under the ‘Pharmacy 4 Less’ brand, and 12 franchised community pharmacies under the ‘Your Chemist Shop’ brand, with the majority of stores located in Victoria and New South Wales. The group also provides services to around 30 independent pharmacies.

The Pharmacy 4 Less group is serviced by Wesfarmers Health’s pharmacy wholesale business, API, with the acquisition underpinning the continuation of this long-standing relationship.

Wesfarmers Health Chief Customer Officer, Richard Pearson, said the acquisition would consolidate wholesale volumes within the division while also supporting Pharmacy 4 Less franchise pharmacy owners, the communities they serve and the staff they employ.

“Wesfarmers Health recognises the uncertainty these franchise partners have experienced over the past months and we are pleased to acquire the business. With more stable financial support, we see good growth potential for Pharmacy 4 Less’s brands and stores and look forward to working with the franchise partners.”

Pharmacy 4 Less Top Ryde franchise partner, Kamal Kotb, said: “We support Wesfarmers Health stepping-in to back our community pharmacies and the Pharmacy 4 Less brand at this critical time.  We look forward to working with the Wesfarmers Health team so that we can continue to service the health and care needs of our customers and community”.

The acquisition takes effect from Wednesday, 4 June 2025.

Priceline Pharmacy Menai crowned as 2025 national Store of the Year

Priceline Pharmacy’s three-day annual franchise conference concluded last night with the highly anticipated annual Awards Dinner, where national winners were announced across ten award categories.

Priceline Pharmacy Menai was awarded the prestigious Store of the Year title, acknowledged for its outstanding commercial performance, exceptional customer service, and strong engagement with brand initiatives. 

Quinn On, Franchise Partner of Priceline Pharmacy Menai said: “This award is the culmination of ten years of hard work from the entire Menai team.” 

“This achievement is the result of an enormous collective effort – I couldn’t be prouder or more grateful” 

Wesfarmers Health Chief Customer Officer Richard Pearson said: “The past three days have been a fantastic opportunity to reflect on our achievements and share our vision for driving the business forward. 

“With standout stores like Menai setting the standard, we’re confident that the future holds great promise for our brand and store network.” 

Amanda Ward from Priceline Pharmacy Albury in Victoria was awarded Pharmacist of the Year, Retail Manager of the Year was awarded to Cory Dawson from Priceline Pharmacy Springfield Orion in Queensland and Michelle Le Page from Priceline Pharmacy Lismore Square in northern New South Wales was awarded Beauty Advisor of the Year. 

Other finalists for Store of the Year included Priceline Pharmacy Lismore Square in northern New South Wales, Priceline Pharmacy Tanunda in South Australia, Priceline Pharmacy Glenorchy in Tasmania, Priceline Pharmacy Horsham in Victoria and Priceline Pharmacy Spencer Park in Western Australia. 

Winners 

  • Store of the Year – Priceline Pharmacy Menai, NSW 
  • Retail Manager of the Year – Cory Dawson, Priceline Pharmacy Springfield Orion, Qld 
  • Pharmacist of the Year – Amanda Ward, Priceline Pharmacy Albury, Vic 
  • Beauty Advisor of the Year – Shell Le Paige, Priceline Pharmacy Lismore, NNSW  
  • Pharmacy Business Leader of the Year – Nino Tripodo, SA / NT / Tas
  • Online Achievement Award – Priceline Pharmacy The Avenues, SA 
  • Customer Care Award – Priceline Pharmacy Goolwa, SA 
  • Sister Club Award – Priceline Pharmacy Cabramatta, NSW 
  • Sisterhood Award – Priceline Pharmacy Lismore, NNSW 

Priceline Pharmacy launches annual conference by announcing industry-leading menopause project

Wesfarmers Health recognises the Victorian Government’s $18 million investment to enhance access to healthcare through community pharmacies.  

Pictured: Corrina Brazel, Wesfarmers Health General Manager – Marketing, Dr Sarah White                                                            Jean Hailes for Women’s Health Chief Executive Officer, Mel Gannon Priceline Pharmacy                                                              Pharmacist and National Pharmacy Support Manager

The 13th Priceline Pharmacy Franchise Conference officially commenced yesterday with
over 600 attendees gathering in Melbourne to hear updates on the brand’s performance and
strategic direction, and to celebrate some of the top performers in its 470-strong store
network.

Attendees were the first to hear about a market-leading project set to launch soon in
Priceline Pharmacy: Anything Menopause. Designed for the three million Australian women
that are experiencing menopause symptoms like hot flushes, mood changes and vaginal
dryness, the project complements the services and products already offered at Priceline
Pharmacy to provide women with a dedicated and trusted resource to guide them through
this stage of life.

The program will include exclusive first to market and CPD accredited training for
Pharmacist and Pharmacy Assistants, delivered from June in partnership with Jean Hailes
for Women’s Health. The program will extend across the Wesfarmers Health ecosystem and
will further extend services such as the recently launched InstantScripts Menopause
consultation service – a female GP led initiative.

Priceline Pharmacy Pharmacist and National Pharmacy Support Manager Mel Gannon said
the program was a powerful step forward in the business’ commitment to women’s health.

“As the most accessible health professionals, Pharmacists are uniquely placed to bridge this
gap and it’s critical they have the right tools and training. We’re really proud to partner with
Jean Hailes for Women’s Health organisation to offer Australia’s first end-to-end pharmacy-                                                       led menopause support initiative.

“This program is about normalising the conversation, helping women recognise symptoms
earlier, and connecting them with trusted, expert care in every community.”

The wider Anything Menopause program will officially roll out from September with a fully
integrated marketing campaign, education hub for customers and paid and earned media
support.

The Priceline Pharmacy Franchise Conference continues until Thursday, concluding with its
Awards Night where its national winners will be announced

 

Recognising the Victorian Government’s ongoing commitment to pharmacy services

Wesfarmers Health recognises the Victorian Government’s $18 million investment to enhance access to healthcare through community pharmacies.  

The announcement makes permanent the delivery of treatments for common conditions by community pharmacists following a successful pilot program.  

It also expands the range of health conditions that pharmacists can consult patients on, making care for a range of everyday conditions simpler, more affordable and easier to access.  

Under the expanded program, patients will be able to receive treatment from their local pharmacist for 22 health conditions including asthma, nausea, ear infections, wound management, and cardiovascular conditions such as hypertension. 

With this initiative, Victoria will become the only State or Territory where patients can access expanded healthcare services at community pharmacies without incurring any out-of-pocket expenses. 

Strong community and patient support was shown for the pilot program with 97 per cent patient satisfaction and 88 per cent of patients backing pharmacist-led treatment for everyday conditions. 

This is a significant step towards supporting the health and wellbeing of Victorians. 

 

Welcoming the expansion of pharmacy services in Tasmania

Wesfarmers Health welcomes the Tasmanian Government’s recent announcement of a $5 million investment to expand the role of pharmacists in treating everyday and chronic health conditions.

The training fund will enable a significant expansion in the scope of practice for community pharmacists in Tasmania who will be able to offer more holistic care in the communities they serve. 

Patients will benefit from community-focused treatment – whether it’s for common conditions such as ear infections, reflux, or wound care, or through enhanced services in aged care settings. 

This announcement reinforces the essential role community pharmacists play in frontline healthcare and builds on successful models already in place in Queensland and the Northern Territory.  

This will bring real and lasting benefits to the Tasmanian community by making healthcare simpler, more affordable and easier to access. 

 

Changes to the Sisterhood Foundation’s Board of Directors

The Sisterhood Foundation is excited to share an important update to our leadership.

We’re thrilled to welcome Maia Ambegaokar, Sarah Davies AM and Edwina Sharrock OAM to our Board of Directors. Each brings a wealth of expertise and a deep commitment to our mission to build capability in frontline charities that deliver programs and create positive health outcomes in the lives of Australian women and girls.

Ms Ambegaokar brings specialised expertise in impact measurement, helping to ensure the Foundation continues to drive meaningful outcomes, Ms Davies offers deep not-for-profit leadership experience and a strong understanding of the philanthropic sector, and Ms Sharrock, a maternity nurse and successful entrepreneur based in Tamworth, brings valuable lived experience and a vital rural, remote and regional perspective to the board.

We also wish to acknowledge and sincerely thank our outgoing Board members Peter Sanguinetti, Jennifer King, and Nicky Long, whose contributions have shaped the Sisterhood Foundation’s evolution over the years.

Peter Sanguinetti has served on the board for 11 years and brought corporate knowledge and governance expertise as both Company Secretary and legal advisor. Jennifer King made a significant impact through her financial acumen, and Nicky Long brought vital insights from her experience working with charitable organisations, ensuring community voices remained central to the Foundation’s work.

Foundation Chair and Managing Director of Wesfarmers Health, Emily Amos, said: “This transition marks a new chapter for the Sisterhood Foundation as we continue to hear, acknowledge and address the unique health issues impacting Australian women and girls. I look forward to working with the Board and our Charity Partners to create a healthier future for all women”.

Help determine the future of the Sisterhood Foundation

Our Sisterhood Foundation is furthering its purpose to hear, acknowledge and address the unique health issues impacting Australian women and girls by partnering with Monash Public Health and Preventive Medicine.

Monash University is surveying women and girls (aged 16 years or older) to identify the health conditions and social issues preventing women and girls from living healthy lives in Australia. The insights gathered will help guide the Sisterhood Foundation in prioritising meaningful support and crafting initiatives that truly matter to the lives of Australians. 

We encourage all women/girls over the age of 16 to complete the short, anonymous survey. The survey takes around 15 minutes to complete and is available in English, Simplified Chinese, Arabic, Vietnamese and Punjabi. The survey will close on Friday 28 February 2025. 

Over the last 13 years, the Sisterhood Foundation (formerly known as the Priceline Sisterhood Foundation) has raised over $10 million and has supported a number of charities that help women and their families across Australia. 

The Sisterhood Foundation has eight strategically aligned charity partners that champion a range of health and wellbeing causes including Jean Hailes for Women’s Health, Smiling Mind, Her Heart, Share the Dignity, Fitted for Work, SisterWorks, Motherless Daughters and Perinatal Anxiety and Depression Australia (PANDA). 

NPSA reaches agreement with Government to secure the national PBS medicine supply chain

NPSA has welcomed a five-year agreement with the Commonwealth Government that will enable
ongoing timely and equitable distribution of PBS medicines to patients throughout Australia.

NPSA has welcomed a five-year agreement with the Commonwealth Government that will enable
ongoing timely and equitable distribution of PBS medicines to patients throughout Australia.

The first Pharmaceutical Wholesaler Agreement (1PWA) is an agreement between the government
and NPSA – the peak industry body representing full-line Community Service Obligation (CSO)
medicine wholesalers. It addresses significant erosion of supply chain funding and means that
Australians will continue to receive the uninterrupted medicine distribution service they have come to
rely on.

The partnership between the Commonwealth and the CSO medicine wholesaler industry was
established more than 20 years ago and underpins the ongoing reliability of the PBS, supporting the
Commonwealth’s promise of equity of access to all Australians set out in the National Medicines
Policy.

NPSA Chair Richard Vincent said, “We are extremely pleased to have finalised this five-year
agreement which secures medicine management and distribution and benefits all Australians. The
1PWA will enable available medicines, whether they be everyday tablets, high care specialised
therapies or cold chain products to be carefully managed and distributed reliably to patients, no matter
where they live.

“As climate-related disasters increase, our role is of heightened importance in reaching impacted
communities during emergencies such as cyclone, flood or bushfire.

“Through our commitment to the CSO, we are proud to provide 24-hour service to Australia’s 5900
community pharmacies, in the suburbs of our major cities and in rural and remote locations. With the
benefit of this agreement, we look forward to supporting government health initiatives and pharmacy’s
wider role in providing healthcare services to patients.”

Devoted to the healthcare sector, NPSA members API (Australian Pharmaceutical Industries), NPD
(National Pharmacies Distribution), Sigma Healthcare and Symbion employ more than 3,400 people
and operate a network of national distribution centres that safely distributes more than 316 million
units of prescription medicines into community pharmacies each year and more than 2 million units of
health-related products each day.

1PWA is a direct agreement between the government and NPSA and each CSO wholesaler will have
its own supporting agreement, reflecting the terms of the 1PWA. Previously, funding for medicine
distribution formed part of the Community Pharmacy Agreements with government.

1PWA represents a new level of collaboration with government to deliver for patients and the NPSA
sincerely thanks the Minister for Health and Aged Care, The Honourable Mark Butler, his team and
department for their work in finalising the agreement.

Sisterhood Foundation expands remit, welcomes new charity partners and reveals new look

With more than $10 million raised over 13 years, the Priceline Sisterhood Foundation is growing its impact with a new focus on the health and wellbeing issues faced by Australian women and girls.

Relaunching as the Sisterhood Foundation with a modernised visual identify, the Sisterhood has also unveiled a new purpose to hear, acknowledge and address the unique health issues impacting Australian and women and girls through building capability in frontline charities.

In line with its new purpose, the Sisterhood is proud to add four new strategically aligned Charity Partners that champion a range of issues and causes – Jean Hailes for Women’s Health (women’s health education), Smiling Mind (mental health and wellness), Her Heart (heart health for women) and Share the Dignity (tackling period poverty among those women and girls experiencing homelessness, domestic violence and disadvantage).

The new charities join the existing four Charity Partners: Motherless Daughters (supporting women and girls who suffer grief due to mother loss), PANDA (perinatal anxiety and depression), Fitted for Work (helping those seeking employment to become job-ready) and SisterWorks (helping refugees, migrants and asylum-seeking women gain economic empowerment).

Chair of the Sisterhood Foundation and Wesfarmers Health Managing Director Emily Amos said, “The Sisterhood Foundation has a proud history of supporting Australian women and their families. This exciting next chapter will further strengthen the Sisterhood’s impact and empower our new and existing Charity Partners to keep growing and supporting women and girls across the country”.

From 2025, the Foundation will become the official charitable cause for all Wesfarmers Health businesses including SILK Laser, Clear Skincare, InstantScripts and SiSU Health Group, alongside Priceline Pharmacy and Australian Pharmaceutical Industries.

Statement from InstantScripts regarding withdrawal of infringement notices by the Therapeutic Goods Administration (TGA)

InstantScripts welcomes the TGA withdrawal of infringement notices issued to its online prescription website, which alleged unlawful advertising of prescription-only medicines.  The withdrawal is part of the settlement of judicial review proceedings brought by InstantScripts.

“We are pleased the TGA has acknowledged InstantScripts’s genuine and ongoing efforts to comply with the Therapeutic Goods Act 1989 (the Act). InstantScripts is committed to providing affordable and accessible telehealth services to people throughout Australia for those times when they cannot access their regular doctor” said Richard Skimin, General Manager of InstantScripts. 

InstantScripts also welcomes the publication of further guidance by the TGA regarding advertising prescription medicines.

“InstantScripts provides an important and convenient telehealth service for many Australians to support the efforts of their usual health providers.  Telehealth consumers must have confidence in the quality of services provided, so it’s critical the rules by which the industry operates are clear and consistently applied,” said Mr Skimin.

About InstantScripts:

InstantScripts is Australia’s largest, full-service telehealth provider offering affordable and convenient services 24/7, underpinned by robust clinical governance oversight.  InstantScripts was acquired by Wesfarmers Health in July 2023.