Wesfarmers Health

1 in 9 adult Australians are at elevated risk of heart disease and 1 in 6 teens vape, reveals Wesfarmers Health: Australia’s Health Index 2025

New data from 3.6 million health checks highlights rising obesity, diabetes risk, and smoking and vaping trends, alongside improvements in key health areas.

Australians are seeing some positive improvements in key health measures, but serious cardiometabolic risks persist, according to the Wesfarmers Health: Australia’s Health Index 2025. One in 9 (12%) adult Australians live with an elevated risk of heart disease, as obesity continues to rise and vaping among young Australians is at alarming levels.

Now in its second year, the Index draws on de-identified data from 3.6 million health checks from 2.4 million Australians to provide the most comprehensive, real-time view of Australia’s cardiometabolic health. For the first time, the report includes data on vaping and e-cigarettes, along with pharmaceutical wholesale data that highlights increased demand for GLP-1 drugs used in weight loss and diabetes.

Key findings of the Wesfarmers Health: Australia’s Health Index 2025

  • Australia’s 2025 Index score is 107, compared to 92 last year, which represents an improvement in the number of Australians with more than one cardiometabolic risk factor.
  • Despite the strongest health gains since the COVID pandemic, more than 1 in 9 (12%) adult Australians live with multiple risk factors for heart disease.
  • Obesity is increasing, especially among men, with 3 in 10 (3.2 million) affected.
  • 872,000 Australians will likely develop type 2 diabetes in the next 5 years.
  • Almost 3 in 5 (58%) Australians haven’t had their blood pressure tested in the past 12 months.
  • 2 in 3 (66%) Australians who vape daily also smoke cigarettes daily, indicating vaping isn’t replacing smoking — people are doing both.
  • Nearly 1 in 6 young Australians (aged 16–19) now vape every day.

Wesfarmers Health Managing Director Emily Amos said, “The 2025 Index highlights both progress and ongoing challenges for Australians’ health. While we’re seeing encouraging improvements in some areas, rising obesity, diabetes risk, and vaping among young people show there’s still more work to do.

“Using machine-measured health metrics, a geographic lens and the capacity to provide predictive ‘over-the-horizon’ views of cardiometabolic health, the Index offers valuable insight into where in Australia the risks are most concentrated, and where action can make the greatest difference.”

Wesfarmers Health pharmacist Amy Jones added, “Knowing your numbers is the first step to preventing serious health conditions. A SiSU Health Station check is free, self-service, accessible and take 5 minutes – making it quick and easy for Australians to check their blood pressure, weight, diabetes risk and more.  Having regular checks enables Australians to track their health over time and take action if needed.”

The Index tracks changes in multiple cardiometabolic risk factor rates against a 2018, pre-COVID baseline of 100. The odds of having two or more cardiometabolic risk factors (obesity, high blood pressure, diabetes and daily smoking) forms the overall Index score. Australia’s 2025 Index score is 107, compared to 92 last year, which shows the number of Australians with multiple risk factors has fallen. This shows meaningful progress against the pre-COVID baseline of 100, however key risks remain.

How the States and Territories stack up

  • The Australian Capital Territory is the healthiest state or territory, with an Index score of 134, compared to the national average of 107. The nation’s capital also showed the strongest health improvements on last year, increasing by 23 points — from 111 to 134.
  • While recording a small health improvement from last year, Tasmania remains the most at-risk state or territory, with a score of 74, compared to the national average of 107, and the highest rates of obesity and hypertension.
  • Western Australia has a score of 121, followed by Victoria on 113, New South Wales on 109, South Australia on 99 and Queensland on 97.
  • More Queenslanders smoke and vape than in any other state or territory, with 13.3% smoking daily and 8.2% vaping daily.
  • South Australia, on the other hand, has the lowest vaping rate in the country (4.5%) and second-lowest smoking rate (9.7%), after the ACT (8.3%).

Directly aligned with Wesfarmers Health’s mission to make health, beauty and wellness experiences simpler, more affordable and easier to access, the data comes from SiSU Health Station checks, widely available at Priceline Pharmacies and Priceline stores across the country. The health checks are a free, self-service tool and take as little as five minutes to complete.

The Wesfarmers Health: Australia’s Health Index 2025 is available here.

Australia faces a menopause knowledge crisis, new research reveals

Almost 1.2 million Aussie women say they know more about changing a tyre than menopause, while two in five (40%) women currently experiencing perimenopause or menopause say they don’t understand what’s happening to their bodies.

New research from Priceline Pharmacy has uncovered a widespread menopause knowledge gap in Australia with only one in three Australians (31%) confident in recognising its symptoms and health impacts — despite millions living through it.

The research, conducted by YouGov, found that despite affecting half the population, menopause remains taboo. Two in five (40%) women currently experiencing perimenopause or menopause don’t feel confident in understanding what’s happening to their bodies. Almost 1.2 million (1.181 million) women say they know more about changing a tyre and 1.7 million know more about football than perimenopause and menopause.

Key findings from Priceline Pharmacy’s research include:

  • Australians are largely in the dark when it comes to menopause and perimenopause.
    • Just 31% of Australians feel confident in their understanding of menopause, symptoms and health impacts.
    • Two in five (40%) women say they lack confidence around menopause, with 11% feeling no confidence whatsoever.
  • Why? Because we’re not being taught.
    • Half (50%) of Australians say they haven’t been taught about menopause or don’t know who or where to turn to for support.
    • Only 37% of Australian women could confidently explain to someone the difference between perimenopause and menopause.
  • Symptoms are widely misunderstood.
    • On average, Australians can name just 7 of 34 symptoms.
    • One in six (17%) Australians can’t name a single menopause symptom.
    • Many confuse menopausal symptoms such as symptoms such as hot flushes, mood swings, fatigue, or brain fog, with stress (40%), poor sleep/lifestyle (31%) or mental health issues (31%).
    • One in three (32%) women are unable to link common symptoms to menopause
  • People don’t know where to turn to for help.
    • Half (51%) of women currently experiencing perimenopause or menopause have kept their experience private or avoid discussing it with others, including family, friends and even a healthcare professional.
    • Three in five (59%) Australians either don’t know who or where to go for information about menopause or its symptoms, or wish they had more information or guidance on how to support someone going through it.

Addressing the knowledge gap

Priceline Pharmacy has launched Anything Menopause — an Australian-first initiative delivering expert training for Priceline Pharmacists and Pharmacy Assistants in partnership with Jean Hailes for Women’s Health.

The program ensures every woman, or anyone supporting her, can walk into Priceline Pharmacy and get trusted advice, recommended products and free health checks. Women and their families can also access an online education hub for further information, advice and support.

“Despite being a major health transition impacting half the global population, menopause is still shrouded in silence, stigma and lack of information or misinformation,” said Mel Gannon, Priceline Pharmacy Head of Pharmacy Services.

“We’re thrilled to be providing more accessible support for Australian women going through menopause – whether that’s through expert advice, tailored product recommendations or simply creating a space where they feel seen and supported,” she said.

The partnership with Jean Hailes has also delivered additional menopause training for GPs via Priceline Pharmacy’s sister company InstantScripts. The service offers online consultations with female doctors to provide tailored treatment plans and ongoing support from the same doctor, ensuring continuity of care for women navigating this life stage.

“It’s so important that women feel prepared, not scared, about menopause,” said Dr Sarah White, CEO Jean Hailes for Women’s Health. “Jean Hailes has led menopause education in Australia for more than 30 years, and our partnership with Priceline Pharmacy will ensure this information reaches millions more women as they enter and navigate menopause.

“Access to evidence-based health information is essential for empowering women to thrive in menopause and beyond, and we’re excited to partner with Priceline Pharmacy to deliver that information to women in their communities.”

In-store SiSU Health Stations at Priceline Pharmacies will now also feature menopause-specific support, recognising the increased risk of heart disease and other key health factors at this life stage. To find out more, visit priceline.com.au/anything-menopause

Priceline Pharmacy Menai crowned as 2025 national Store of the Year

Priceline Pharmacy’s three-day annual franchise conference concluded last night with the highly anticipated annual Awards Dinner, where national winners were announced across ten award categories.

Priceline Pharmacy Menai was awarded the prestigious Store of the Year title, acknowledged for its outstanding commercial performance, exceptional customer service, and strong engagement with brand initiatives. 

Quinn On, Franchise Partner of Priceline Pharmacy Menai said: “This award is the culmination of ten years of hard work from the entire Menai team.” 

“This achievement is the result of an enormous collective effort – I couldn’t be prouder or more grateful” 

Wesfarmers Health Chief Customer Officer Richard Pearson said: “The past three days have been a fantastic opportunity to reflect on our achievements and share our vision for driving the business forward. 

“With standout stores like Menai setting the standard, we’re confident that the future holds great promise for our brand and store network.” 

Amanda Ward from Priceline Pharmacy Albury in Victoria was awarded Pharmacist of the Year, Retail Manager of the Year was awarded to Cory Dawson from Priceline Pharmacy Springfield Orion in Queensland and Michelle Le Page from Priceline Pharmacy Lismore Square in northern New South Wales was awarded Beauty Advisor of the Year. 

Other finalists for Store of the Year included Priceline Pharmacy Lismore Square in northern New South Wales, Priceline Pharmacy Tanunda in South Australia, Priceline Pharmacy Glenorchy in Tasmania, Priceline Pharmacy Horsham in Victoria and Priceline Pharmacy Spencer Park in Western Australia. 

Winners 

  • Store of the Year – Priceline Pharmacy Menai, NSW 
  • Retail Manager of the Year – Cory Dawson, Priceline Pharmacy Springfield Orion, Qld 
  • Pharmacist of the Year – Amanda Ward, Priceline Pharmacy Albury, Vic 
  • Beauty Advisor of the Year – Shell Le Paige, Priceline Pharmacy Lismore, NNSW  
  • Pharmacy Business Leader of the Year – Nino Tripodo, SA / NT / Tas
  • Online Achievement Award – Priceline Pharmacy The Avenues, SA 
  • Customer Care Award – Priceline Pharmacy Goolwa, SA 
  • Sister Club Award – Priceline Pharmacy Cabramatta, NSW 
  • Sisterhood Award – Priceline Pharmacy Lismore, NNSW 

Priceline Pharmacy launches annual conference by announcing industry-leading menopause project

Wesfarmers Health recognises the Victorian Government’s $18 million investment to enhance access to healthcare through community pharmacies.  

Pictured: Corrina Brazel, Wesfarmers Health General Manager – Marketing, Dr Sarah White                                                            Jean Hailes for Women’s Health Chief Executive Officer, Mel Gannon Priceline Pharmacy                                                              Pharmacist and National Pharmacy Support Manager

The 13th Priceline Pharmacy Franchise Conference officially commenced yesterday with
over 600 attendees gathering in Melbourne to hear updates on the brand’s performance and
strategic direction, and to celebrate some of the top performers in its 470-strong store
network.

Attendees were the first to hear about a market-leading project set to launch soon in
Priceline Pharmacy: Anything Menopause. Designed for the three million Australian women
that are experiencing menopause symptoms like hot flushes, mood changes and vaginal
dryness, the project complements the services and products already offered at Priceline
Pharmacy to provide women with a dedicated and trusted resource to guide them through
this stage of life.

The program will include exclusive first to market and CPD accredited training for
Pharmacist and Pharmacy Assistants, delivered from June in partnership with Jean Hailes
for Women’s Health. The program will extend across the Wesfarmers Health ecosystem and
will further extend services such as the recently launched InstantScripts Menopause
consultation service – a female GP led initiative.

Priceline Pharmacy Pharmacist and National Pharmacy Support Manager Mel Gannon said
the program was a powerful step forward in the business’ commitment to women’s health.

“As the most accessible health professionals, Pharmacists are uniquely placed to bridge this
gap and it’s critical they have the right tools and training. We’re really proud to partner with
Jean Hailes for Women’s Health organisation to offer Australia’s first end-to-end pharmacy-                                                       led menopause support initiative.

“This program is about normalising the conversation, helping women recognise symptoms
earlier, and connecting them with trusted, expert care in every community.”

The wider Anything Menopause program will officially roll out from September with a fully
integrated marketing campaign, education hub for customers and paid and earned media
support.

The Priceline Pharmacy Franchise Conference continues until Thursday, concluding with its
Awards Night where its national winners will be announced

 

Priceline Pharmacy launches refreshed brand strategy

Priceline Pharmacy has unveiled a new visual identity that reflects the retailer’s refreshed brand strategy, which focuses on providing health expertise and beauty experience, underpinned by exceptional value.

The brand positioning puts Pharmacists at the heart of their local communities where they play a critical role in supporting their customers feel great from the inside out and the outside in.

Beginning more than 40 years ago as a single store in Highpoint, Victoria, Priceline has over the decades become one of the largest health and beauty retailers in the country, boasting more than 470 outlets across Australia. In 2002, the first Priceline Pharmacy opened in Pakenham Victoria and in 2008 a major rebrand was undertaken with all livery and stores featuring an iconic pink look and feel.

This refresh takes those iconic elements of the current brand – the pink colour and the iconography – and modernises both elements: a new pink logo features a stylised ‘hearts forming a cross’, with the green cross synonymous with pharmacy as a community health hub.

Wesfarmers Health’s Head of Retail Marketing, Corrina Brazel said, “This rejuvenation of the brand reflects our position as a leading health and beauty retailer with new and exclusive products and exceptional Pharmacist-led services.”

“Nobody else in the market offers the combination of health expertise and beauty experience – at an affordable price point – that Priceline Pharmacy does,” Corrina said.

“We’re known for our network of 1400 Pharmacists and we also have Beauty Advisors in every store who are highly trained and skilled, so that customers are given a high level of service,” she said.

Priceline Pharmacy recently announced new product brands launching including Bubble, Innisfree, Yours Only and many other range and product extensions. Its Sister Club program is going from strength to strength and now boasts more than 9 million members making it Australia’s largest health and beauty loyalty program.

The new brand features in all marketing assets from 30 October with some stores featuring updated external signage with the new livery. Full store conversions will begin in early 2025.

Wesfarmers Health releases Australia’s most comprehensive dataset on the cardiometabolic health of the nation

Australia’s health debt remains significant following the COVID-19 pandemic, with Australians’ cardiometabolic health yet to return to pre-pandemic levels, reveals the inaugural Wesfarmers Health: Australia’s Health Index.

With cardiometabolic disease including stroke and heart attack the leading cause of death in Australia, the Index captures metrics for key cardiometabolic risk factors such as obesity, high blood pressure, daily smoking and diabetes. 

Jointly launched at Parliament House in Canberra by Wesfarmers Health Managing Director Emily Amos and Assistant Minister for Health and Aged Care the Hon Ged Kearney MP, the Index provides the most comprehensive, real-time view of Australia’s heart health driven by deidentified data collected from almost 500 SiSU Health Stations nationally.

Key findings of the inaugural Wesfarmers Health: Australia’s Health Index include:

  • Australia’s 2024 Index score is 92, indicating the odds of having two or more health risk factors is 8% higher than it was in 2018
  • Nearly one in two Australians have an elevated risk of heart disease
  • Nearly 3 in 5 Australians do not get their blood pressure checked regularly
  • Gen Z (aged 16 – 24) have the highest daily smoking rates
  • Health debt from the COVID pandemic remains significant
  • Nearly 1 million Australians are at extreme risk of a heart attack or stroke, with men at greatest risk
  • The number of Australians with diabetes may increase by 1 million over the next five years
  • Australian Capital Territory is Australia’s healthiest state or territory, with Tasmania the most at risk

The Hon Ged Kearney MP said the findings of the Index highlight critical health challenges, “Accessible and actionable health data is key to driving positive change. The health issues highlighted in this report are multi-faceted, affecting millions of Australians.”

Wesfarmers Health Managing Director Emily Amos said the Index is more than just a health snapshot.

 “Our Health system is at an inflection point with demand for health services growing at a faster rate than our ability to supply services, because of our ageing population and people who are living with more chronic disease. Wesfarmers Health sees an opportunity to support public health by providing free access to screening on SiSU Health Stations located throughout Australia. By producing this Index – the most comprehensive real-time data source on cardiometabolic health in Australia – we are also raising awareness and hope to support an effective public health response,” said Ms Amos.

The Index uses de-identified data from 3 million digital health checks on SiSU Health stations located throughout Australia to tracks changes in multiple cardiometabolic risk factor rates against a 2018, pre-COVID baseline of 100. Australia’s 2024 Index score is 92, with positive health outcomes still below the pre-COVD 2018 baseline. Reported annually, the Index will continue to track Australia’s health debt recovery back to pre-COVID level – as well as provide a score for each federal electorate against the national average. 

Director Cardiology, Mater Hospital Brisbane Associate Professor Karam Kostner who attended the launch said the Index provides a sobering view of the current state and trajectory of cardiometabolic risk across the general Australian population.

“It confirms the urgent need for policy makers at State and Federal levels to commit to more scalable, holistic and effective cardiometabolic screening and prevention programs together to build a healthier tomorrow,” says Dr Kostner.

Directly aligned with Wesfarmers Health’s mission to make health, beauty and wellness experiences simpler, more affordable and easier to access, the data comes from SiSU Health Station checks, widely available at Priceline and Priceline Pharmacy stores across the country. The health checks are free, self-service and take as little as five minutes to complete.

Wesfarmers Health: Australia’s Health Index can be found here: sisuhealthgroup.com/wesfarmers-health-index

Refreshed Priceline Pharmacy introduces ‘cult’ beauty brands to Australian market

Priceline Pharmacy’s unique health and beauty credentials were on show at the 12th Beauty Prescription Live, as it revealed a refreshed brand and announced cutting-edge skincare brand Bubble will launch exclusively in its stores on 10 October.

At an intimate breakfast, guests were treated to a preview of the new Priceline Pharmacy brand that leverages its unique role as both a trusted source of health expertise in shopping centres and strips across Australia, as well as a leader in beauty products and service. The new brand launches in market at the end of the month.

Headlining Priceline Pharmacy’s investment in globally prominent beauty offers are cult Gen Z brand Bubble,

K-beauty brands INNISFREE and Beauty of Joseon, as well as female-founded brands Yours Only and Daily Skincare, that will also launch into Priceline Pharmacy.

The Beauty Prescription Live provides the inside scoop of what health and beauty products consumers are buying in Priceline Pharmacy’s 470 stores and online. Of the 1800 new products launched over the past year, stand-outs include the No7 Future Renew range which is now the top selling franchise for No7; JSHealth Advanced Magnesium+ powder; tbh x Matildas pimple patches; and Billie Eilish 3 which is the second fastest-selling fragrance product in the last quarter.

Priceline also revealed it sells:

  • One skincare product every 1.7 seconds
  • One makeup product every 2.2 seconds
  • One haircare product every 3.8 seconds
  • One vitamin & supplement product every 7.7 seconds, and
  • One fragrance every 24 seconds.

These are in addition to the two prescriptions dispensed every second by a Priceline pharmacist.

The top 10 bestsellers across key categories including makeup, skincare, moisturisers, tanning, vitamins & supplements, baby care and body washes were also revealed.

Retail Director, Richard Pearson, said Priceline Pharmacy is investing in a refreshed brand and leading health and beauty products to cement its place as Australia’s leading health and beauty retailer.

“Nobody else in the market offers the combination of health expertise and beauty experience – at an affordable price point – that Priceline Pharmacy does,” Richard said.

“Being the preferred retailer to launch a brand like Bubble into the Australian market is testament to Priceline Pharmacy being regarded as the place to launch new and exclusive brands that appeal to a wide range of Australians.”

“With value being top of mind, we are also investing in new and exclusive offers for our 9 million Sister Club members as well as our expanding private label range.”

Priceline Pharmacy’s Head of Beauty, Jenna Edebohls said that in addition to considerations around value, cultural trends are having a huge influence on consumer shopping behaviour.

“We have really seen the pop culture influence this year with glitter-based product sales going through the roof during Taylor Swift’s Australian Eras Tour, and at the time of Sabrina Carpenter’s launch of Espresso we saw a noticeable increase in blush sales.”.

More than 200 media and content creators – as well as a number of Priceline Pharmacy’s in-store Beauty Advisors – a attended the Beauty Prescription Live showcase featuring 61 brands, including 12 exclusive to Priceline Pharmacy including Umberto Giannini, No7, iLLi, Kynder, SVR, Revolution Beauty, Tanologist, MP Cosmetics and Biosource.

Priceline Pharmacist Amy Jones invited guests at the showcase to better understand their cardiometabolic health indicators including blood pressure, body composition, BMI, heart rate and diabetes through the SiSU Health Station.

“SiSU Health Stations are widely available within the Priceline Pharmacy network, enabling customers free cardiometabolic screening on a TGA-approved medical device,” Amy said.

“With Priceline pharmacists also embracing an increased scope of practice, including the administration of vaccinations for a variety of conditions, and stocking a wider range of complementary health products on their shelves, there is no better retail destination than a Priceline Pharmacy for a patient’s health care and beauty needs.”

Wesfarmers Health to build new fulfilment centre in Cairns

L-R (Doug Swan, Hon Warren Entsch MP, Neville Reys, Trent Twomey, Sean Adams and Cairns Deputy Mayor Brett Olds)

A ceremonial groundbreaking marked the commencement of the construction of Wesfarmers Health’s new API Cairns Fulfilment Centre.

Hundreds of Cairns locals will be employed during the construction phase with new, permanent jobs also created once the API site opens in October 2025.

Local dignitaries attended the event including Federal Member for Leichhardt, the Hon Warren Entsch MP, Cairns Deputy Mayor Brett Olds and the National President of the Pharmacy Guild of Australia, Professor Trent Twomey, who owns several pharmacies in the Cairns region serviced by Wesfarmers Health’s current API Distribution Centre. A welcome to country and smoking ceremony was conducted by Neville Reys from Gimuy-Walubara.

The new Fulfilment Centre will supply more than 120 pharmacies from Cairns, south to Mackay, inland to Mount Isa and to the tip of Australia including Thursday Island.

Executive General Manager – API, Doug Swan said, “Wesfarmers Health has a clear mission: to make health, beauty and wellness experiences simpler, more affordable and easier to access. And this new facility will help us achieve this mission.”

“The new Fulfilment Centre will be nearly three times as large as our current site and will increase product ranging to 6,500, boast updated technology in the warehouse and feature solar panels to drive our Net Zero sustainability goals.

“Our API wholesale business plays an extremely important role in servicing Australia’s health system. This is the only part of our health system where people located in rural and remote locations – like Cairns and beyond – get the same level of service, at the same price as those in big cities,” he said.

Trent Twomey, President of the Pharmacy Guild of Australia attended the event saying, “Pharmacies play a critical role in Australia’s healthcare system and rely on wholesalers like API to deliver medicines to our pharmacies. As the owner of pharmacies in Cairns, I’m excited by this larger, brand-new facility which will help me provide exceptional, timely service to customers in the Far North Queensland region.”

Priceline Pharmacy and Australian Women’s Weekly spotlight women’s health at sold-out health summit

On Saturday 31 August, more than 150 consumer guests attended the inaugural The Australian Women’s Weekly Health Summit, with Priceline Pharmacy as the major sponsor.

The event took place at Sydney’s Museum of Contemporary Art Australia and was the fastest selling event in Are Media history. Focused on women’s health topics including menopause, wellness, mental health, physical health, financial health and healthy eating, the day included a series of engaging panel discussions, cooking demonstrations and participatory sessions featuring some of Australia’s most trusted wellness experts and special guests.

Experts included Priceline Pharmacist Melissa Gannon, who took part in a Q&A with The Australian Women’s Weekly Editor and event host, Sophie Tedmanson, diving into commonly asked questions and concerns around key women’s health issues often presented to Pharmacists instore at Priceline Pharmacies.

On the event, Wesfarmers Health Head of Marketing – Retail Corrina Brazel, said “Priceline Pharmacy is thrilled to partner with The Australian Women’s Weekly on its Health Summit and Walk With The Weekly initiatives. Empowering women and shining a spotlight on some of the biggest issues in women’s health is a key element of the Priceline Pharmacy brand DNA. The Australian Women’s Weekly is the perfect platform for us to reach our audience in a unique way as we continue our investment in women’s health.”

The Australian Women’s Weekly Editor Sophie Tedmanson, said “This partnership with Priceline Pharmacy was the perfect fit for us to bring the event to life, given Priceline Pharmacy’s unwavering commitment to women and their health journeys, it was a great synergy between our two brands.”

Attendees also had the chance to get a free SiSU Health check at the event and went home with a range of product from brands exclusively stocked at Priceline Pharmacy including No7, Clear Skincare, Polished London and SWIISH.

Other guests and experts involved included MC Jessica Rowe, celebrity cook Julie Goodwin, fitness trainer Michelle Bridges, actress Jodi Gordon, radio and television personality Myf Warhurst, former model and podcaster Alison Daddo, TV GP Dr Ginni Mansberg, financial expert Effie Zahos, First Nations social and emotional wellbeing counsellor Dr Liz Dale, and CEO of Jean Hailes for Women’s Health, Dr Sarah White.

Priceline Pharmacy’s partnership with The Australian Women’s Weekly continues to inspire women to prioritise their health into September with the launch of Walk With The Weekly: an initiative encouraging women to walk for 30 minutes a day throughout September to improve physical and mental health and encourage community connection.

Priceline Pharmacy Shellharbour crowned 2024 national Store of the Year

From left: Wesfarmers Health Retail Director Richard Pearson, Franchise Partner Andrew Wilson, Retail Manager Janine Hamilton, Pharmacist Carly Kennedy, Assistant Retail Manager Chloe Markulic and Priceline Pharmacy General Manager Customer Operations Cathi Scarce

Priceline Pharmacy announced its top performers of 2024 last night at its annual franchise conference.

Priceline Pharmacy announced its top performers of 2024 last night at its annual franchise conference.

Held on the Gold Coast, the conference was the brand’s biggest yet with over 500 attendees gathering to hear from senior Wesfarmers Health and Priceline Pharmacy leaders. Content included educational workshops, inspirational speakers and key brand updates including an exciting sneak peek at a brand refresh launching later in the year.

The three-day conference culminated in the brand’s annual Awards Dinner and announcement of the national winners in over ten award categories.

The coveted Store of the Year title went to Priceline Pharmacy Shellharbour, recognising the New South Wales store’s commercial results, exceptional customer service and participation in brand initiatives. In addition to taking out the top award, Priceline Shellharbour also won the Sisterhood Award for its incredible efforts in fundraising over $24k for the Priceline Sisterhood Foundation over the last year.

Janine Hamilton, Retail Manager at Shellharbour, was elated at the store’s win, “Our team has worked so hard to achieve this goal, I couldn’t be prouder of them.”

Wesfarmers Health Retail Director Richard Pearson said it was an exciting time to be part of the brand.

“The last three days have been about celebrating what we’ve achieved so far and outlining our plans to take our business to the next level.

“With stores like Priceline Pharmacy Shellharbour leading the way, the future is bright for the brand and our Priceline Pharmacy stores.”

Retail Manager of the Year was awarded to Sharyn Gordon from Priceline Pharmacy Garden City in Queensland, Aimee Rose from Priceline Pharmacy Glenorchy in Tasmania was awarded Pharmacist of the Year, and Annie Koch from Priceline Pharmacy Tanunda in South Australia was awarded Beauty Advisor of the Year.

Other finalists for Store of the Year included Priceline Pharmacy Parkhurst in Queensland, Priceline Pharmacy Tanunda in South Australia, Priceline Pharmacy Glenorchy in Tasmania, Priceline Pharmacy Watergardens in Victoria and Priceline Pharmacy Midland Gate in Western Australia.

Winners

  • Store of the Year – Priceline Pharmacy Shellharbour, NSW
  • Retail Manager of the Year – Sharyn Gordon, Priceline Pharmacy Garden City, Qld
  • Pharmacist of the Year – Aimee Rose, Priceline Pharmacy Glenorchy, Tas
  • Beauty Advisor of the Year – Annie Koch, Priceline Pharmacy Tanunda, SA
  • Online Achievement Award – Priceline Pharmacy Firle, SA
  • Sales Achievement Award – Priceline Pharmacy Cabramatta, NSW
  • Customer Care Award – Priceline Pharmacy Parkhurst, Qld
  • Sister Club Award – Priceline Pharmacy Yass, NSW
  • Sisterhood Award – Priceline Pharmacy Shellharbour, NSW
Priceline-Pharmacy-Store-of-the-Year-Awards-24-2

From left: Priceline Pharmacy General Manager Customer Operations Cathi Scarce, Franchise Partner Andrew Wilson, Assistant Retail Manager Chloe Markulic, Pharmacist Carly Kennedy, Retail Manager Janine Hamilton and Wesfarmers Health Retail Director Richard Pearson