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Free delivery for six months: Bunnings, Kmart, Target, Officeworks and Priceline Pharmacy unite on new OnePass offer

Posted on by Natalie

Australia’s leading retail brands have come together to launch a new customer offer as households continue to manage cost-of-living pressures.

From today, Bunnings Warehouse, Kmart, Target, Officeworks and Priceline Pharmacy are offering a six-month free OnePass membership trial, giving members free delivery with no minimum spend on eligible items and orders* – providing more flexibility in how households shop while helping manage fuel and everyday costs.

Members can earn 5x Flybuys points in-store or through click and collect at participating brands. Members can also earn 2x Sister Club points for Sister Club tier when shopping in-store at Priceline and Priceline Pharmacy, adding more value to everyday purchases and helping build points balances faster.

These OnePass benefits are available to new customers who sign up to the six-month free trial by 14 May.
Bunnings Managing Director, Michael Schneider said free delivery was one of the most direct ways the brands could ease the financial pressure customers may be feeling.

“We know that every dollar counts right now. Being able to shop online and have your order delivered for free makes a real difference to the weekly household budget,” said Mr Schneider.

Kmart Group Managing Director, Aleks Spaseska said the initiative was focused on delivering practical value at a time when household budgets are under pressure.

“We know many families are facing ongoing cost pressures. Alongside our commitment to delivering everyday low prices across Kmart and Target, this is another practical way we can help our customers,” said Ms Spaseska.

Officeworks Managing Director, John Gualtieri said the response reflected a shared commitment across the brands to support customers through a difficult period.
“This OnePass trial gives customers access to free delivery on a range of household essentials, making it easier and more affordable to shop, when and how it suits them,” said Mr Gualtieri.

Wesfarmers Health Managing Director, Emily Amos said the offer would also help customers across their everyday wellbeing and health needs.

“When households are under pressure, it’s so important that people keep on top of their health and wellbeing regimes. Free delivery is a meaningful part of the everyday value at Priceline and Priceline Pharmacy – making it easier and more affordable for families to access the health, beauty and wellness products they need,” said Ms Amos.

New members will gain access to a six-month free OnePass trial*, while current members will also be able to benefit:

  • Monthly members will receive a six-month pause on their membership payments, after which their subscription will resume their payment plan which is currently $4 per month; and
  • Annual members will automatically receive $20 off their next full price annual membership renewal, if they are members at the time of renewal.

Key offer details

  • What: Six-months free OnePass membership. OnePass benefits include free delivery on eligible items or orders, 5x Flybuys points when shopping in-store or through click and collect at Bunnings Warehouse, Kmart, Target and Officeworks, and 2x Sister Club points for Sister Club tier members when shopping in-store at Priceline and Priceline Pharmacy.
  • When: Sign-up available to new and returning OnePass members who join between 00.01am AEST on 14 April 2026 and 11.59pm AEST on 14 May 2026.
  • Where: Bunnings Warehouse, Kmart, Target, Officeworks, Priceline and Priceline Pharmacy
  • Offer: Free six-month OnePass trial membership for new customers (credit card required) and then at the annual fee which is currently $40 a year unless cancelled.
  • Eligibility: New OnePass and returning members
  • Current members:
    • Monthly: Six-month pause on OnePass monthly membership payments, after which membership resumes at the monthly fee which is currently $4 a month.
    • Annual: A $20 discount will be automatically applied at the next yearly renewal period, provided membership is maintained, then renews at the annual fee which is currently $40 a year.
  • Free Delivery availability: Free standard delivery is available nationwide on eligible items and orders. It is subject to postcode exclusions in some rural, remote and external territories. Visit each participating retailer’s website for details on eligible postcodes before ordering.

* Terms, conditions and exclusions apply. Free delivery on eligible items or orders, subject to postcode exclusions. OnePass membership charged at the annual fee which is currently $40 per year in November 2026, unless cancelled. See OnePass website for full details.

Sisterhood Foundation welcomes two new charity partners

Posted on by Natalie

The Sisterhood Foundation has welcomed two new charities to its portfolio, Catherine House and Lou’s Place. Both organisations support women in crisis who are navigating issues such as domestic and family violence and homelessness.

The decision to provide funding to Catherine House and Lou’s Place was informed by findings from the Women Deserve Better report, produced by the Sisterhood Foundation in partnership with Monash University in 2025.  The research found Australian women want more support for issues related to social determinants of health.

Catherine House and Lou’s Place support women experiencing some of the major areas of unmet need identified in the research, including experiences of violence and trauma, mental health conditions, homelessness and housing insecurity.

Partnering with these two charities also fulfils the Sisterhood Foundation’s commitment to invest an additional $1 million this financial year to hear, acknowledge and address the unique health and wellbeing challenges facing Australian women and girls.

The new partnerships expand the Sisterhood Foundation’s national footprint and bring the total number of charity partners in its portfolio to twelve.

Funding for the two charities will focus on updating systems to strengthen their ability to support women in need. For Catherine House, the Sisterhood Foundation will fund an ambitious project to revolutionise its intake system to ensure they respond to every woman who calls Catherine House. If successful, this new intake model has the potential to scale and be adopted by similar services across the country.

Sisterhood Foundation Chair and Managing Director of Wesfarmers Health Emily Amos said, “Expanding the Sisterhood Foundation’s charity partner portfolio allows us to deepen our impact and respond to the issues that matter most to Australian women.

“It’s through the generosity of people across our business, like customers who donate at their local Priceline Pharmacy, that the Foundation is able to support organisations like Catherine House and Lou’s Place as they respond to the complex challenges faced by women and girls every day. By enabling our partners to build stronger systems and capability, the Sisterhood Foundation helps more women access the care, safety and support they need, when they need it most,” she said.

Since its inception in 2011, the Sisterhood Foundation has raised more than $13.7 million as part of its mission to hear, acknowledge and address the unique health issues impacting Australian women and girls.

 

About Catherine House

Founded in 1988, Catherine House is South Australia’s only homelessness and recovery service for women. At Catherine House, women experiencing homelessness across South Australia can access support including crisis and longer-term accommodation. Catherine House walks alongside women to address the immediate issues created by homelessness and assists women to plan a future with housing and financial security and build purposeful lives. 

Director of Catherine House Julie Duncan said, “We are delighted to join the Sisterhood Foundation through our new partnership. Together, we will establish a new Gateway Service to reach and support more women in preventing or working towards ending their homelessness. This new service will be truly life-changing for women who don’t have a safe place to call home.” 

 

About Lou’s Place

Lou’s Place is a daytime drop-in centre in Redfern in Sydney that supports women who have experienced significant trauma throughout their lives and are often navigating challenges such as homelessness, domestic and family violence, financial hardship, and social isolation.

Lou’s Place CEO Amanda Greaney said, “As CEO of Lou’s Place, I am deeply grateful for the Sisterhood Foundation’s partnership and commitment to strengthening organisations that support women. This investment in our capacity will help us build the systems and infrastructure needed to grow sustainably, allowing Lou’s Place to support more women experiencing homelessness, domestic and family violence well into the future.”

Wesfarmers Health opens new Fulfilment Centre in Cairns

Posted on by Natalie

Wesfarmers Health has celebrated its new modern Fulfilment Centre in Cairns, marking a significant investment in the accessibility of medicine and health products for communities across Queensland.

The facility was officially opened by Wesfarmers Health Managing Director Emily Amos and Chief Customer Officer Richard Pearson along with President of The Pharmacy Guild of Australia Professor Trent Twomey who owns several pharmacies in the region, serviced by API.

The new Fulfilment Centre is nearly three times larger than the previous facility and will service more than 120 pharmacies across Far North and regional Queensland, from Cairns, south to Mackay, inland to Mount Isa, west to Weipa and to the tip of Australia. Designed with long-term growth and sustainability in mind, the site features a solar array that will supply around 20% of the facility’s electricity needs, supporting Wesfarmers Health’s ambition to achieve net zero emissions by 2035.

Ms Emily Amos said the new facility will play an integral role supporting Wesfarmers Health mission of making health, wellness and beauty experiences simpler, more affordable and easier to access.

“The API wholesale business plays an extremely important role in servicing Australia’s health needs by providing vital medicines to people across the country. Whether a customer is in Cairns, Canberra or Cabramatta they will receive the same level of service at the same price. We’re proud to open this new facility that will ensure community pharmacies in the region can provide their patients with essential medicines within 24-hours of ordering them,” she said.

Professor Trent Twomey, President of the Pharmacy Guild of Australia said, “Pharmacies play a critical role in Australia’s healthcare system and rely on wholesalers like API to deliver medicines quickly and efficiently. As the owner of pharmacies in Far North Queensland, I’m excited by this larger, brand-new facility which will help me continue to provide exceptional, timely service to my customers in the region.”

InstantScripts reaches 3 million users and 10 million Health Services delivered

Posted on by Natalie

InstantScripts, Australia’s leading telehealth platform, has reached two significant milestones, serving three million individual users and delivering 10 million health services since launching in 2018.

The achievements reflect growing Australian demand for convenient, accessible healthcare solutions that fit into busy modern lives.

“These milestones represent more than numbers – they represent three million Australians who have embraced a more convenient way to manage their health,” said Ben McLean, Executive General Manager – Digital Health at InstantScripts.

“To have delivered 10 million health services since we began is a testament to our commitment to making healthcare more accessible and affordable for all Australians.”

InstantScripts is part of Wesfarmers Health, which acquired the platform in July 2024. It provides Australians with access to online consultations, prescriptions, pathology requests and medical certificates through a network of experienced Australian-registered doctors 24/7, removing traditional barriers to healthcare such as mobility, geography and after-hours access.

“Our network of over 300 doctors provides healthcare to patients whenever and wherever they need it,” says Dr Sarah Cavanagh, InstantScripts Chief Medical Officer.

“Behind every one of those 10 million services is a patient who needed care, and our job is to make sure that care meets the same clinical standards they’d expect from any qualified Australian doctor.”

InstantScripts is governed by the Wesfarmers Health Telehealth Code of Practice which establishes high industry standards, ensuring that telehealth services operate with excellence, integrity, and patient-centred care at their core.

InstantScripts is integrated with My Health Record, which means the service already complies with recently announced requirements for online prescribers to make available medicines-related information in the platform.

“InstantScripts was an early adopter in this space having integrated My Health Record into its telehealth platform in 2024,” says Dr Cavanagh. “This enables our patients and their doctors to access comprehensive medication and health information to support safe prescribing decisions.”

Representatives from InstantScripts’ clinical team will also attend a round table in Canberra this week to discuss telehealth standards.

Priceline Pharmacy announces new national partnership with Netball Australia

Posted on by Natalie

Priceline Pharmacy has announced a major new national partnership with Netball Australia, reinforcing its commitment to supporting the health and wellbeing of Australian women, families and local communities.

The two-year partnership starts in March 2026 and sees Priceline Pharmacy become the Official Pharmacy, Health and Beauty Partner of the Suncorp Super Netball League.

The collaboration brings together one of Australia’s most loved community pharmacy networks with the nation’s leading sport for women and girls.

Netball is the most played team sport for women and girls in Australia and holds one of the strongest female supporter bases of any sport (49%). Suncorp Super Netball is also the most attended women’s sporting league in the country, with a record-breaking 386k attendance figure for the 2025 season – providing Priceline Pharmacy with a powerful platform to connect directly with engaged fans.

Priceline Pharmacy’s General Manager Marketing Corrina Brazel said the partnership reflects Priceline Pharmacy’s commitment to supporting Australian women.
“Netball holds a unique place in Australian culture, uniting women and families from grassroots clubs to elite competition.

“As a pharmacy network with a long-standing commitment to women’s health, this partnership is a powerful proof point of the role we play in supporting women’s wellbeing at every stage of life. Exercise and staying active are fundamental to overall health, and by teaming up with Netball Australia we’re reinforcing that Priceline Pharmacy is a true destination for women’s health – both on and off the court.”

Netball Australia CEO Stacey West said “We are delighted to partner with Priceline Pharmacy, a brand that shares our deep commitment to empowering women and supporting healthy communities.

“Netball connects millions of Australians – players, members, volunteers and fans – and this partnership will enhance the experience of our community at every level of the game. Priceline Pharmacy’s deep connection to local communities and focus on empowering women makes them an ideal partner as we continue to grow the game at every level.”

The partnership will be activated across national and community touchpoints, including in-stadium and broadcast integrations, a series of netball and lifestyle clinics and activations instore and online.

Sisterhood Foundation welcomes two First Nations Australian led organisations to its charity partner portfolio

Posted on by Natalie

The Sisterhood Foundation has announced two new Charity Partners – Mura Kosker Sorority and the Darwin Aboriginal and Torres Strait Islander Women’s Shelters Indigenous Corporation (DAIWS) – marking the first time the Foundation has partnered with First Nations Australian owned and operated organisations.

The decision to appoint First Nations Charity Partners was supported by findings from the Women Deserve Better report, produced by the Foundation in partnership with Monash University in 2025. The research highlighted the need for greater focus on health issues linked to social determinants such as family violence and homelessness – challenges disproportionately faced by First Nations women and girls, and those in regional and remote communities. Funding for the two charities will focus on capability-building initiatives such as governance and systems strengthening, culturally grounded healing programs and leadership development.

Sisterhood Foundation Chair and Managing Director of Wesfarmers Health Emily Amos said, “The addition of Mura Kosker Sorority and DAIWS marks an important moment in the Foundation’s evolution and reflects our commitment to improving health and wellbeing outcomes for all women and girls in Australia.

“These partnerships recognise the importance of supporting organisations where solutions are led by communities, rooted in culture and shaped by lived experience. It is a first step towards helping address inequity and supporting better health outcomes for First Nations women and girls, particularly in regional and remote Australia.”

Since its inception in 2011, the Sisterhood Foundation has raised more than $13.7 million as part of its mission to hear, acknowledge and address the unique health issues impacting Australian women and girls. With the addition of Mura Kosker Sorority and DAIWS, the Foundation’s portfolio now includes 10 Charity Partners.

 

About Mura Kosker Sorority

Founded by women for women, Mura Kosker Sorority advocates for human rights and improves family and kinship wellbeing in the Torres Strait through tailored services and programs.

Their core service areas include integrated programs in family wellbeing and parenting support, domestic and family violence response and prevention, child safety delegated authority and cultural decision making, and leadership, education and women’s empowerment initiatives.

Chair of Mura Kosker Sorority Regina Turner said, “The Sisterhood Foundation’s investment in Mura Kosker Sorority represents far more than a financial contribution – it is a commitment to the wellbeing, safety and empowerment of women and families across the Torres Strait.

“This partnership strengthens our capacity to deliver essential programs that uphold cultural integrity, build family resilience and provide life-changing support to those who rely on our services. This funding enables us to grow and develop our organisation, allowing us to enhance the quality and accessibility of our programs.”

 

About the Darwin Aboriginal and Torres Strait Islander Women’s Shelters (DAIWS)

DAIWS provides safe and culturally competent services to women and children who are victims/survivors of domestic, family and sexual violence across the Darwin region including the surrounding remote communities of the Northern Territory, and across the Kimberley region of WA.

DAIWS General Manager Regina Bennett said, “We are honoured to be entering this partnership with The Sisterhood Foundation.

“The partnership will strengthen DAIWS relationship with victim survivors of domestic family and sexual violence, not only for the women and children we support today, but for generations to come.

“The investment into culturally appropriate healing programs, leadership and updated client technology systems will be a huge benefit to our service.”

 

Wesfarmers Health welcomes patient safety initiatives for digital health

Posted on by Natalie

Wesfarmers Health has welcomed the Minister for Health and Ageing’s announcement that safety standards for telehealth services will be bolstered through requirements to use My Health Record, as well as through the design and development of a National Medicines Record.

Dr Sarah Cavanagh, Chief Medical Officer for Wesfarmers Health’s telehealth provider InstantScripts said telehealth is an accessible and popular method of healthcare for Australians, and the focus on medicine visibility will provide patients with further confidence in its quality and safety.

“InstantScripts is an early adopter in this space having integrated My Health Record into its telehealth platform in 2024. This enables our patients and their doctors to access comprehensive medication and health information to support safe prescribing decisions.

“The ability of our patients and doctors to use My Health Record is part of our broader commitment to clinical governance, including our Telehealth Code of Practice, which sets the standard for delivery of high-quality digital healthcare.

“InstantScripts is committed to working with government and other stakeholders to enable genuine interoperability across all prescribing settings – digital and traditional – to truly enhance patient safety while maintaining appropriate privacy protections and high standards of clinical governance,” Dr Cavanagh said.

Priceline Pharmacy celebrates 10 years of media event The Beauty Prescription Live

Posted on by Natalie

The OG beauty showcase event saw guests interact with the retailer’s breadth of beauty & wellness brands, as well as experiencing beauty-led retailer, atomica.

Priceline Pharmacy’s health and beauty credentials were on show at the retailer’s recent Beauty Prescription Live event, with more than 250 guests exploring the multiple-room experience which featured 61 brands that provided product knowledge, brand stories, interactive elements and product samples.

Of the 61 brands, 20 brands were exclusive to Priceline Pharmacy, 13 stands featured founder-led brands and 11 brands were introduced to guests in a separate atomica room.

Highlights included Made by Mitchell, Bouf, the breakout hack, Bronte, Urban Jungle, Daily Skincare, UKLash, Conserving Beauty and Priceline Pharmacy’s own beauty accessories brand iLLI – which recently scooped two awards for its aesthetic package design including ‘Best visual identity’ and ‘Best creative strategy’.

Joining media and content creators were also some of Priceline Pharmacy’s most loyal customers – its Sister Club Pink Diamond members. The brand ran a competition to win a trip to Sydney with more than 1100 Pink Diamond members entering, with 20 eventually selected from across Australia to attend the pink carpet event.

Also featured at the event was Priceline Pharmacy’s Anything Menopause program – an Australian first health initiative – with Chief Pharmacist Melissa Gannon on hand to talk through the in-store services and curated product range available to consumers.

Wesfarmers Health’s Chief Customer Officer Richard Pearson said, “It was fantastic to see our Anything Menopause program resonate so well with guests. There was so much positivity about what we’re doing to promote and normalise perimenopause and menopause awareness; seeing this engagement made me extremely proud of the work we’re doing in Priceline Pharmacy stores.”

Richard added, “We know that value is still top of mind for consumers and we are doing so much for our almost 10 million Sister Club members to reward and recognise them. At this year’s event we took it one step further by hosting 20 of our most loyal customers to this money-can’t-buy experience.”

Wesfarmers Health’s beauty-led retail offer – atomica – was also featured at the event. With six pilot stores in market across NSW (Castle Towers), Victoria (Chadstone, Doncaster, Chirnside Park and Geelong) and WA (Ocean Keys) this event provided the opportunity to showcase the retailer’s differentiation in the market. The event saw media and content creators engage with product brands available at the beauty retailer including Skoop, Aesthetics Rx, Medicube, Mermade Hair, SSAINT, TIRTIR and Vida Glow.

All Beauty Prescription LIVE guests received a limited-edition, reusable, sustainable, pink trolley to take their samples home. Over the years, the Priceline Pharmacy trolley has become an iconic feature in its own right – and this time trolley was juxtaposed at its new Campbell’s store space amongst fellow icons of Sydney’s Opera House and Harbour Bridge.

1 in 9 adult Australians are at elevated risk of heart disease and 1 in 6 teens vape, reveals Wesfarmers Health: Australia’s Health Index 2025

Posted on by Natalie

New data from 3.6 million health checks highlights rising obesity, diabetes risk, and smoking and vaping trends, alongside improvements in key health areas.

Australians are seeing some positive improvements in key health measures, but serious cardiometabolic risks persist, according to the Wesfarmers Health: Australia’s Health Index 2025. One in 9 (12%) adult Australians live with an elevated risk of heart disease, as obesity continues to rise and vaping among young Australians is at alarming levels.

Now in its second year, the Index draws on de-identified data from 3.6 million health checks from 2.4 million Australians to provide the most comprehensive, real-time view of Australia’s cardiometabolic health. For the first time, the report includes data on vaping and e-cigarettes, along with pharmaceutical wholesale data that highlights increased demand for GLP-1 drugs used in weight loss and diabetes.

Key findings of the Wesfarmers Health: Australia’s Health Index 2025

  • Australia’s 2025 Index score is 107, compared to 92 last year, which represents an improvement in the number of Australians with more than one cardiometabolic risk factor.
  • Despite the strongest health gains since the COVID pandemic, more than 1 in 9 (12%) adult Australians live with multiple risk factors for heart disease.
  • Obesity is increasing, especially among men, with 3 in 10 (3.2 million) affected.
  • 872,000 Australians will likely develop type 2 diabetes in the next 5 years.
  • Almost 3 in 5 (58%) Australians haven’t had their blood pressure tested in the past 12 months.
  • 2 in 3 (66%) Australians who vape daily also smoke cigarettes daily, indicating vaping isn’t replacing smoking — people are doing both.
  • Nearly 1 in 6 young Australians (aged 16–19) now vape every day.

Wesfarmers Health Managing Director Emily Amos said, “The 2025 Index highlights both progress and ongoing challenges for Australians’ health. While we’re seeing encouraging improvements in some areas, rising obesity, diabetes risk, and vaping among young people show there’s still more work to do.

“Using machine-measured health metrics, a geographic lens and the capacity to provide predictive ‘over-the-horizon’ views of cardiometabolic health, the Index offers valuable insight into where in Australia the risks are most concentrated, and where action can make the greatest difference.”

Wesfarmers Health pharmacist Amy Jones added, “Knowing your numbers is the first step to preventing serious health conditions. A SiSU Health Station check is free, self-service, accessible and take 5 minutes – making it quick and easy for Australians to check their blood pressure, weight, diabetes risk and more.  Having regular checks enables Australians to track their health over time and take action if needed.”

The Index tracks changes in multiple cardiometabolic risk factor rates against a 2018, pre-COVID baseline of 100. The odds of having two or more cardiometabolic risk factors (obesity, high blood pressure, diabetes and daily smoking) forms the overall Index score. Australia’s 2025 Index score is 107, compared to 92 last year, which shows the number of Australians with multiple risk factors has fallen. This shows meaningful progress against the pre-COVID baseline of 100, however key risks remain.

How the States and Territories stack up

  • The Australian Capital Territory is the healthiest state or territory, with an Index score of 134, compared to the national average of 107. The nation’s capital also showed the strongest health improvements on last year, increasing by 23 points — from 111 to 134.
  • While recording a small health improvement from last year, Tasmania remains the most at-risk state or territory, with a score of 74, compared to the national average of 107, and the highest rates of obesity and hypertension.
  • Western Australia has a score of 121, followed by Victoria on 113, New South Wales on 109, South Australia on 99 and Queensland on 97.
  • More Queenslanders smoke and vape than in any other state or territory, with 13.3% smoking daily and 8.2% vaping daily.
  • South Australia, on the other hand, has the lowest vaping rate in the country (4.5%) and second-lowest smoking rate (9.7%), after the ACT (8.3%).

Directly aligned with Wesfarmers Health’s mission to make health, beauty and wellness experiences simpler, more affordable and easier to access, the data comes from SiSU Health Station checks, widely available at Priceline Pharmacies and Priceline stores across the country. The health checks are a free, self-service tool and take as little as five minutes to complete.

The Wesfarmers Health: Australia’s Health Index 2025 is available here.

Australia faces a menopause knowledge crisis, new research reveals

Posted on by Natalie

Almost 1.2 million Aussie women say they know more about changing a tyre than menopause, while two in five (40%) women currently experiencing perimenopause or menopause say they don’t understand what’s happening to their bodies.

New research from Priceline Pharmacy has uncovered a widespread menopause knowledge gap in Australia with only one in three Australians (31%) confident in recognising its symptoms and health impacts — despite millions living through it.

The research, conducted by YouGov, found that despite affecting half the population, menopause remains taboo. Two in five (40%) women currently experiencing perimenopause or menopause don’t feel confident in understanding what’s happening to their bodies. Almost 1.2 million (1.181 million) women say they know more about changing a tyre and 1.7 million know more about football than perimenopause and menopause.

Key findings from Priceline Pharmacy’s research include:

  • Australians are largely in the dark when it comes to menopause and perimenopause.
    • Just 31% of Australians feel confident in their understanding of menopause, symptoms and health impacts.
    • Two in five (40%) women say they lack confidence around menopause, with 11% feeling no confidence whatsoever.
  • Why? Because we’re not being taught.
    • Half (50%) of Australians say they haven’t been taught about menopause or don’t know who or where to turn to for support.
    • Only 37% of Australian women could confidently explain to someone the difference between perimenopause and menopause.
  • Symptoms are widely misunderstood.
    • On average, Australians can name just 7 of 34 symptoms.
    • One in six (17%) Australians can’t name a single menopause symptom.
    • Many confuse menopausal symptoms such as symptoms such as hot flushes, mood swings, fatigue, or brain fog, with stress (40%), poor sleep/lifestyle (31%) or mental health issues (31%).
    • One in three (32%) women are unable to link common symptoms to menopause
  • People don’t know where to turn to for help.
    • Half (51%) of women currently experiencing perimenopause or menopause have kept their experience private or avoid discussing it with others, including family, friends and even a healthcare professional.
    • Three in five (59%) Australians either don’t know who or where to go for information about menopause or its symptoms, or wish they had more information or guidance on how to support someone going through it.

Addressing the knowledge gap

Priceline Pharmacy has launched Anything Menopause — an Australian-first initiative delivering expert training for Priceline Pharmacists and Pharmacy Assistants in partnership with Jean Hailes for Women’s Health.

The program ensures every woman, or anyone supporting her, can walk into Priceline Pharmacy and get trusted advice, recommended products and free health checks. Women and their families can also access an online education hub for further information, advice and support.

“Despite being a major health transition impacting half the global population, menopause is still shrouded in silence, stigma and lack of information or misinformation,” said Mel Gannon, Priceline Pharmacy Head of Pharmacy Services.

“We’re thrilled to be providing more accessible support for Australian women going through menopause – whether that’s through expert advice, tailored product recommendations or simply creating a space where they feel seen and supported,” she said.

The partnership with Jean Hailes has also delivered additional menopause training for GPs via Priceline Pharmacy’s sister company InstantScripts. The service offers online consultations with female doctors to provide tailored treatment plans and ongoing support from the same doctor, ensuring continuity of care for women navigating this life stage.

“It’s so important that women feel prepared, not scared, about menopause,” said Dr Sarah White, CEO Jean Hailes for Women’s Health. “Jean Hailes has led menopause education in Australia for more than 30 years, and our partnership with Priceline Pharmacy will ensure this information reaches millions more women as they enter and navigate menopause.

“Access to evidence-based health information is essential for empowering women to thrive in menopause and beyond, and we’re excited to partner with Priceline Pharmacy to deliver that information to women in their communities.”

In-store SiSU Health Stations at Priceline Pharmacies will now also feature menopause-specific support, recognising the increased risk of heart disease and other key health factors at this life stage. To find out more, visit priceline.com.au/anything-menopause