Wesfarmers Health

Wesfarmers Health opens new Fulfilment Centre in Brisbane

Wesfarmers Health’s Brisbane Fulfilment Centre is opened officially by Hon Dr Jim Chalmers MP (L-R: Steve Cleaver, Rowan Holzberger, Kay Robinson, Jim Chalmers, Doug Swan).
From left: General Manager Supply Chain Steve Cleaver, Candidate for Forde Rowan Holzberger, Fulfilment Centre Manager Kay Robinson, Hon Dr Jim Chalmers MP, Executive General Manager, Wholesale & Pharmacy Services Doug Swan

Wesfarmers Health has celebrated its new state-of-the-art Fulfilment Centre in Brisbane, with Federal Treasurer and Member for Rankin Hon Dr Jim Chalmers MP officially opening the site in Berrinba on Tuesday.

The Brisbane Fulfilment Centre will process and distribute over one million units of PBS medicines and other items to community pharmacies in Queensland and beyond every week. Designed with efficiency and sustainability in mind, the site features cutting-edge warehouse technology and operates on 100% renewable energy.

Doug Swan, the Executive General Manager of Wesfarmers Health’s Wholesale and Pharmacy Services business, API, said the new Fulfilment Centre is a major investment to support more accessible and affordable health care for Australian patients.

“Access to medicines is unique in the Australian health system because those living in regional and remote areas receive exactly the same service, at the same price, as those in big cities.

“We’re proud to open this new facility that will ensure community pharmacies from Coffs Harbour to Weipa and inland to Mount Isa can provide their patients with the essential medicines they need within 24-hours of ordering them.

Surrounded by team members at the Berrinba facility, Treasurer Jim Chalmers said the Albanese Government was investing in cheaper medicines and continuity of supply for the benefit of patients across Australia.

“It’s centres like these that ensure vital medicines get where they’re needed quickly right across Queensland and the country.

“Ensuring Australians have access to cheaper medicines is one of the most important ways the Albanese Government is helping people with the cost of living.”

Hon Dr Jim Chalmers MP discusses the new facility with General Manager Supply Chain Steve Cleaver, and Executive General Manager, Wholesale & Pharmacy Services Doug Swan.

Wesfarmers Health to build new fulfilment centre in Cairns

L-R (Doug Swan, Hon Warren Entsch MP, Neville Reys, Trent Twomey, Sean Adams and Cairns Deputy Mayor Brett Olds)

A ceremonial groundbreaking marked the commencement of the construction of Wesfarmers Health’s new API Cairns Fulfilment Centre.

Hundreds of Cairns locals will be employed during the construction phase with new, permanent jobs also created once the API site opens in October 2025.

Local dignitaries attended the event including Federal Member for Leichhardt, the Hon Warren Entsch MP, Cairns Deputy Mayor Brett Olds and the National President of the Pharmacy Guild of Australia, Professor Trent Twomey, who owns several pharmacies in the Cairns region serviced by Wesfarmers Health’s current API Distribution Centre. A welcome to country and smoking ceremony was conducted by Neville Reys from Gimuy-Walubara.

The new Fulfilment Centre will supply more than 120 pharmacies from Cairns, south to Mackay, inland to Mount Isa and to the tip of Australia including Thursday Island.

Executive General Manager – API, Doug Swan said, “Wesfarmers Health has a clear mission: to make health, beauty and wellness experiences simpler, more affordable and easier to access. And this new facility will help us achieve this mission.”

“The new Fulfilment Centre will be nearly three times as large as our current site and will increase product ranging to 6,500, boast updated technology in the warehouse and feature solar panels to drive our Net Zero sustainability goals.

“Our API wholesale business plays an extremely important role in servicing Australia’s health system. This is the only part of our health system where people located in rural and remote locations – like Cairns and beyond – get the same level of service, at the same price as those in big cities,” he said.

Trent Twomey, President of the Pharmacy Guild of Australia attended the event saying, “Pharmacies play a critical role in Australia’s healthcare system and rely on wholesalers like API to deliver medicines to our pharmacies. As the owner of pharmacies in Cairns, I’m excited by this larger, brand-new facility which will help me provide exceptional, timely service to customers in the Far North Queensland region.”