Wesfarmers Health

Refreshed Priceline Pharmacy introduces ‘cult’ beauty brands to Australian market

Priceline Pharmacy’s unique health and beauty credentials were on show at the 12th Beauty Prescription Live, as it revealed a refreshed brand and announced cutting-edge skincare brand Bubble will launch exclusively in its stores on 10 October.

At an intimate breakfast, guests were treated to a preview of the new Priceline Pharmacy brand that leverages its unique role as both a trusted source of health expertise in shopping centres and strips across Australia, as well as a leader in beauty products and service. The new brand launches in market at the end of the month.

Headlining Priceline Pharmacy’s investment in globally prominent beauty offers are cult Gen Z brand Bubble,

K-beauty brands INNISFREE and Beauty of Joseon, as well as female-founded brands Yours Only and Daily Skincare, that will also launch into Priceline Pharmacy.

The Beauty Prescription Live provides the inside scoop of what health and beauty products consumers are buying in Priceline Pharmacy’s 470 stores and online. Of the 1800 new products launched over the past year, stand-outs include the No7 Future Renew range which is now the top selling franchise for No7; JSHealth Advanced Magnesium+ powder; tbh x Matildas pimple patches; and Billie Eilish 3 which is the second fastest-selling fragrance product in the last quarter.

Priceline also revealed it sells:

  • One skincare product every 1.7 seconds
  • One makeup product every 2.2 seconds
  • One haircare product every 3.8 seconds
  • One vitamin & supplement product every 7.7 seconds, and
  • One fragrance every 24 seconds.

These are in addition to the two prescriptions dispensed every second by a Priceline pharmacist.

The top 10 bestsellers across key categories including makeup, skincare, moisturisers, tanning, vitamins & supplements, baby care and body washes were also revealed.

Retail Director, Richard Pearson, said Priceline Pharmacy is investing in a refreshed brand and leading health and beauty products to cement its place as Australia’s leading health and beauty retailer.

“Nobody else in the market offers the combination of health expertise and beauty experience – at an affordable price point – that Priceline Pharmacy does,” Richard said.

“Being the preferred retailer to launch a brand like Bubble into the Australian market is testament to Priceline Pharmacy being regarded as the place to launch new and exclusive brands that appeal to a wide range of Australians.”

“With value being top of mind, we are also investing in new and exclusive offers for our 9 million Sister Club members as well as our expanding private label range.”

Priceline Pharmacy’s Head of Beauty, Jenna Edebohls said that in addition to considerations around value, cultural trends are having a huge influence on consumer shopping behaviour.

“We have really seen the pop culture influence this year with glitter-based product sales going through the roof during Taylor Swift’s Australian Eras Tour, and at the time of Sabrina Carpenter’s launch of Espresso we saw a noticeable increase in blush sales.”.

More than 200 media and content creators – as well as a number of Priceline Pharmacy’s in-store Beauty Advisors – a attended the Beauty Prescription Live showcase featuring 61 brands, including 12 exclusive to Priceline Pharmacy including Umberto Giannini, No7, iLLi, Kynder, SVR, Revolution Beauty, Tanologist, MP Cosmetics and Biosource.

Priceline Pharmacist Amy Jones invited guests at the showcase to better understand their cardiometabolic health indicators including blood pressure, body composition, BMI, heart rate and diabetes through the SiSU Health Station.

“SiSU Health Stations are widely available within the Priceline Pharmacy network, enabling customers free cardiometabolic screening on a TGA-approved medical device,” Amy said.

“With Priceline pharmacists also embracing an increased scope of practice, including the administration of vaccinations for a variety of conditions, and stocking a wider range of complementary health products on their shelves, there is no better retail destination than a Priceline Pharmacy for a patient’s health care and beauty needs.”

Priceline Pharmacy joins OnePass

With over 8 million members and a 22-year heritage, Priceline’s Pharmacy’s Sister Club program has long been a key differentiator for the brand. Today, Priceline adds even more value to the program with the announcement it has joined the OnePass Program.

From today, Sister Club members who link their OnePass account with their Sister Club account will receive the following benefits:

  • free delivery on thousands of items with no minimum spend;
  • 365-day change of mind returns on eligible items; and
  • for those members who are Sister Club tier members, the ability to earn 2x points for every $1 spent in store on eligible purchases at Priceline.

That’s in addition to existing Sister Club benefits already available, like $5 reward vouchers for every 400 points earned, exclusive member pricing and sales event previews, and access to beauty boxes and birthday gifts. The three-tiered system unlocks greater benefits depending on members’ annual spend.

Sister Club members who join OnePass for just $4 per month will unlock benefits to other favourite Australian brands like Kmart, Target, Catch, Bunnings Warehouse, Officeworks and InstantScripts.

Richard Pearson, Wesfarmers Health Retail Director, said the addition of OnePass will add even more value to the Sister Club.

“Sister Club members are incredibly engaged with Priceline Pharmacy and we know members shop more frequently and spend more than non-members. We’ve always had a strong focus on providing extra benefits to our members to ensure continued value of the program, and Priceline joining OnePass is a perfect example of that.

“Not only will this provide Sister Club members with more, we also expect to see it help attract a new set of customers to Priceline as OnePass members take advantage of the Priceline benefits now available to them.”

More information about OnePass can be found here:  www.priceline.com.au/onepass.

Priceline Pharmacy delivers age-positive education for store teams

Priceline Pharmacy is set to launch its “I’m me” autumn campaign, fronted by Ambassadors Chrissie Swan and Ita Buttrose, to celebrate positive ageing across its 470+ stores around the country.

The “I’m me” campaign follows new nationwide research by YouGov on behalf of Priceline Pharmacy, which found that more than two in five Australian women aged 40+ feel invisible.

The research also found the place most women feel invisible/ignored is shopping in retail stores (41%).

In order to deliver best class age-positive customer service, Priceline Pharmacy ambassador Ita Buttrose will take on an expanded campaign role, appointed Positive Ageing Chief to educate and inspire Priceline Pharmacy employees with age positive tips and training.

Buttrose’s six-week video training will be posted to a dedicated positive ageing channel on Priceline Pharmacy’s digital internal communications platform WorkJam. The training and tips will be available 24/7 for team members to access.

Buttrose says, “Growing older and more experienced won’t really be “in” until we see more representation, and acceptance, which is why it’s so important we value women of all ages.

“I’m thrilled to contribute to the growing positive ageing movement and to be able to share my experiences and advice with the Priceline Pharmacy team members who really are on the front line when it comes to making Australian women feel visible.”

Priceline Pharmacy General Manager Andrew Vidler said, “At Priceline Pharmacy, we have always understood the important role a pharmacy plays within the community. We believe no one should ever feel invisible, disconnected, or unimportant. Our 2023 autumn campaign “I’m me” is about celebrating acceptance, inner confidence, and positivity and equipping our store teams with age positive training to continue to deliver real, classic care to our communities,” Vidler says.

“I’m me” runs from Thursday 23 February to Wednesday 12 April across Priceline Pharmacy stores nationwide and will come to life in-store through multiple touchpoints.

  • YOU magazine featuring Alison Brahe-Daddo’s menopause story, plus autumn skin, beauty, hair and wellness essentials.
  • Select in-store demonstrations with experienced Beauty Advisors.
  • Online masterclass for Priceline team members with Priceline Hair and Makeup Director Sarah Laidlaw, showcasing over 30 years of trade secrets.
  • Consumer competition to win a $10,000 Luxury Escapes voucher and hundreds of instant win prizes. Customers can enter by making an eligible purchase of $10 or more in store or online, visiting pricelinecelebratesyou.com.au and selecting their descriptor word for their chance to instantly win as well as enter the draw to win a $10,000 holiday.

About the Research

All figures, unless otherwise stated, are from YouGov Plc. Total sample size was 1025 women. Fieldwork was undertaken between 18 – 22 January 2023. The survey was carried out online. The figures have been weighted and are representative of all Australian women (aged 40+).

Priceline Sisterhood Foundation welcomes new charity partners supporting female economic independence

SisterWorks: A sister working in the social enterprise production

The Priceline Sisterhood Foundation is proud to welcome two new Charity Partners – Fitted for Work and SisterWorks.

The charities join existing Charity Partners Perinatal Anxiety & Depression Australia (PANDA), Raise and Motherless Daughters, all of whom support Australian women and their families.

Fitted for Work helps women become work ready, gain secure employment and experience success in their careers by supporting the development of practical skills, knowledge and self-esteem.

SisterWorks supports migrant, refugee and asylum-seeker women to become economically empowered by helping them to develop skills, confidence and connections. It also supports women to find employment, start their own businesses and navigate the Australian system.

Chair of the Priceline Sisterhood Foundation and Wesfarmers Health Managing Director Emily Amos said: “The Priceline Sisterhood Foundation partners with charities whose programs and services will be materially strengthened thanks to the funds they receive. Fitted for Work and SisterWorks are incredible charities that empower women to become job ready and gain financial independence. The Foundation is proud to bolster the support these charities offer Australian women from diverse backgrounds and, in turn, their families.”

Fitted for Work Managing Director Donna de Zwart said: “We are thrilled to be named as a new Charity Partner of the Priceline Sisterhood Foundation. We have long admired the Foundation’s commitment to making a meaningful difference for women throughout Australia, and we can’t wait to work together to further this crucial work. This partnership will help Fitted for Work to grow our reach so that we can assist thousands more women in need across Australia.”

SisterWorks CEO Ifrin Fittock said: “SisterWorks is humbled and honoured to have been chosen as a Charity Partner of the Priceline Sisterhood Foundation. This partnership represents a coming together of shared goals to empower women and improve their lives.”

The Sisterhood Foundation was established in 2011 and has raised over $8.57m since its inception. It raised $1.21m during the 2023 ‘Stand Up for the Sisterhood’ campaign, which saw Australia’s favourite comedians Dave Hughes, Nikki Britton, Claire Hooper and Lizzy Hoo perform a charity comedy show with host Chrissie Swan.

As the Foundation welcomes two new Charity Partners, it concludes its partnership with Dementia Australia, which it has supported for 13 years.

Wellness industry leader and innovator to launch in 460 Priceline stores

Co-founded by Sally Obermeder and Maha Corbett, SWIISH’s wellness range will be available in Priceline stores nationally from November 2023. This partnership will see the brand roll-out in 460 Priceline stores nationally making it the brand’s largest retailer launch to date.

The launch into Priceline is a defining moment for the brand’s direction, and cements the brand’s commitment to provide accessibility for consumers. SWIISH have created a loyal and dedicated customer base who are aligned with the SWIISH and PRICELINE values of placing wellbeing at the forefront.

“Priceline has always been our #1 retail partner of choice, sharing our commitment to supporting Australians with their health. We are so excited for this partnership,” said Sally Obermeder.

SWIISH products use only the highest-grade ingredients with no shortcuts, no preservatives, no cheap fillers and no nasties. The supplements are carefully created, scientifically formulated and renowned for their efficacy.

“The ingestible beauty category is seeing huge growth, as consumers discover the power of supplements and how effective they are in supercharging wellness,” said Maha Corbett.

With key supplements formulated to improve skin glow, hair growth, gut health, sleep, metabolism and energy levels the range is designed to enable you to seize each day with a glowing healthy confidence.

Priceline Pharmacy showcases over 60 brands to more than 200 key media and influencers

Yesterday Priceline Pharmacy showcased the latest and greatest products from 64 brands – including 11 exclusive brands – to more than 200 media and influencers at its 11th bi-annual health and beauty tradeshow event The Beauty Prescription Live in Sydney. 

The trade show highlighted Priceline’s breadth of exclusive brands including Cake Haircare, Clear Skincare, Georgiemane, Good Dye Young, MPCosmetics, Revolution Beauty, Software Skin, Tanologist and tbh Skincare, as well as newly announced brands DR.PAWPAW and Polished London, all available to shop at more than 465 Priceline and Priceline Pharmacy stores nationwide.

Priceline Pharmacist Amy Sabatini showcased Priceline’s medically certified Health Stations, inviting guests to understand their blood pressure, body composition, BMI, heart rate, heart age and more.

“The Beauty Prescription Live demonstrates our position as Australia’s leading health and beauty retailer – our range boasts some of the newest, most sought-after products,” Priceline Pharmacy’s Head of Marketing Gabrielle Tully said.

The event included an intimate media breakfast where Priceline Pharmacy shared their top sellers for the first half of this year and trend predictions for the next six months. The breakfast also included a panel session with brand founders Sally Obermeder (Swiish), Georgia Geminder (Gem) and Raquel Bouris (Who Is Elijah) whose brands have already or will soon launch at Priceline Pharmacy.

Priceline Ambassadors Chrissie Swan, Tanya Hennessy and Olivia Rogers were in attendance, as well as Priceline Hair & Makeup Director Sarah Laidlaw.

Roll out the pink carpet: Priceline launches Health & Beauty Awards

Today Priceline Pharmacy, Australia’s leading health and beauty retailer, launches its Health & Beauty Awards. Voting is open until Wednesday 14 June, with voters going in the running to win a $10,000 holiday, plus thousands of dollars’ worth of Priceline vouchers.

The awards span 20 categories with five nominees each, aimed at celebrating and showcasing the extensive range of quality beauty, health and wellness products available at Priceline. Category winners will be announced Thursday 3 August.

Priceline Pharmacy Head of Marketing Gabrielle Tully said, “The 100 products are nominated in categories such as ‘Most Iconic’, ‘Best Beauty Dupe’ and ‘Best Newcomer’ barely scratch the surface of the 14,000 health and beauty products ranged at Priceline.  

“These awards provide the perfect opportunity for customers to both reflect on their most-loved Priceline products, but also find a new cult favourite as voted by other Priceline customers!”

To vote, head to: healthbeautyawards.priceline.com.au

Terms & Conditions for the consumer competition can be found here: bit.ly/3OPNuDg

Priceline Health & Beauty Awards categories and nominees ​

Best Newcomer 

Maybelline Superstay Vinyl Ink Longwear Liquid Lipstick 4.2mL 

Hada Labo Lotion No.1 Super Hydrator 150mL 

Australis Dewy + Daring Cream Bronzer Summer Fling 8.3g 

TBH Skincare Acne Hack Spot Treatment 30mL 

No7 1% Pure Retinol Night Concentrate 30mL  

Most Iconic 

Dr. Bronner’s Peppermint Pure-Castile Liquid Soap 237mL 

Revlon Super Lustrous Lipstick Rum Raisin 4.2g 

Hollywood Fashion Tape 36 Pack 

Lucas’ Papaw Ointment With Lip Applicator 15g 

Bibs Pacifier Night Glow Cloud Size 2 2 Pack  

Best Beauty Dupe 

Maybelline Instant Perfector 4-in-1 Glow  

Bondi Sands Eye Spy Vitamin C Eye Cream 15mL 

Models Prefer Large Powder Brush 

Kind Cosmetics Miracle Glo Skin Serum Gold Blush 15mL 

e.l.f Halo Glow Liquid Filter Light/Medium 31.5mL  

Best Face Prep & Set  

Revlon Face Defuzzer 2 Pack 

Milani Make It Last Setting Spray 60mL 

Real Techniques Miracle Complexion Sponge  

Nyx Professional Makeup Make Up Setting Spray Matte 60mL 

e.l.f Power Grip Primer 24mL  

Best Lash & Brow 

Models Prefer Wonder Brow Lamination Pen 

The Quick Flick Brow Sculpting Lamination Gel Clear 8mL 

Ardell Brow Lamination Kit 

Maybelline Lash Sensational Sky High Mascara Blackest Black 7.2mL 

Rimmel London Wonder’Volume Thrill Seeker Mascara Black 8mL  

Best Foundation or Tint 

L’Oréal Paris True Match Nude Plumping Tinted Serum Light 2-3 30mL 

Rimmel London Stay Matte Pressed Powder Translucent  

Australis Fresh & Flawless Pressed Powder Medium Tan 12g 

Nude By Nature Natural Mineral Cover N4 Medium 10g 

Thin Lizzy Liquid Foundation Diva 30mL  

Best Lip 

Blistex Agave Rescue 3.7g 

Revlon Colorstay Suede Ink Lipstick Gut Instinct 2.5g 

Revolution Pout Bomb Plumping Gloss Glaze 25mL 

NYX Professional Makeup Fat Oil Lip Drip 02 Missed Call 4.8mL 

Milani Color Fetish Matte Lipstick Petal 320 3g  

Best Nail 

Essie Nail Colour Ballet Slippers 13.5mL 

Sally Hansen Miracle Gel Nail Colour Get Mod 14.7mL 

Sally Hansen Complete Care 7 in 1 Treatment 13.3mL 

Models Prefer Gel Nail Colour Muse 

Opallac At-Home Gel Starter Kit  

Best Body Moisturiser 

Nivea Rich Nourishing Body Lotion 400mL 

Ego QV Ceramides Moisturing Lotion 350mL 

Everyday by Frank Body Hydrating Body Lotion 250mL 

Jergens Skin Smoothie Pink Grapefruit & Pomelo Body Lotion 295mL 

Palmer’s Cocoa Butter Formula Body Lotion 400mL  

Best Cleanser 

Bioderma Sensibio H2O Micellar Water Cleanser 500mL 

CeraVe Hydrating Cleanser 236mL 

Thursday Plantation Tea Tree Face Wash for Acne 150mL 

Sukin Teen Skin Cheeky Cleanser 125mL 

Q+A Grapefruit Cleansing Balm 125mL  

Best Face Moisturiser 

The Ordinary Natural Moisturising Factors + HA 30mL 

Nivea Q10 Anti-Wrinkle Firming Day Cream SPF 30 50mL 

No7 Lift & Luminate Triple Action Day Cream 50mL 

STUFF For The Sun SPF 50+ Face Lotion  

Olay Regenerist Retinol24 Face Cream Moisturiser 50g  

Best Serum 

Boost Lab Edelweiss Neck Firming Serum 30mL 

The Ordinary Niacinamide 10% + Zinc 1% 30mL 

Clear Skincare Copper Peptide Serum 15mL 

No7 Laboratories Line Correcting Booster Serum 15mL 

Skin Doctors Potent Vitamin C Ampoules 50 Pack  

Best Sunscreen 

La Roche-Posay Anthelios Invisible Fluid SPF 50+ 50mL 

Cancer Council Face & Body Moisturiser SPF 50+ Invisible 150mL 

Avéne Sunscreen Emulsion Face SPF 50+ 50mL 

Neutrogena Ultra Sheer Sunscreen Lotion SPF 50+ 85mL 

Sun Bum Premium Moisturising Sunscreen Lotion SPF 50+ 177mL  

Best Tanning 

St Tropez Self Tan Express Bronzing Mousse 200mL 

Bondi Sands Aero 1 Hour Express 200g 

Tanologist Gradual Tan Lotion 200mL 

Loving Tan 2 HR Express Mousse Dark 200mL 

Coco & Eve Sunny Honey Bali Bronzing Foam Ultra Dark 200mL  

Best Fragrance 

Ariana Grande Cloud EDP 100mL 

Marc Jacobs Daisy EDT 100mL 

Elizabeth Arden Red Door EDT 50mL 

Jimmy Choo I Want Choo EDP 40mL 

Estee Lauder Beautiful EDP 75mL  

Best Haircare 

Hask Argan 5 in 1 Leave-in Spray 175mL 

Fudge Clean Blonde Violet Toning Shampoo 250mL 

John Frieda Frizz Ease Curl Reviver Styling Mousse 210g 

SheaMoisture Coconut & Hibiscus Curl Enhancing Smoothie 340g 

Schwarzkopf OSiS+ Dust It 10g  

Best Hair Colour and Styling 

L’Oréal Paris Excellence Créme 4 Dark Brown  

Good Dye Young Semi-Permanent Hair Colour Ex-Girl 148mL 

Clairol Nice’n Easy Root Touch Up 4 Dark Brown 

Batiste Eden Bloom Dry Shampoo 350mL 

Remington Hydraluxe Blow Dry Brush  

Medicine Cabinet Must Have  

Nurofen For Children 5-12 Years Orange Flavour 200mL 

Metamucil Daily Fibre Supplement Smooth Orange 114 Doses 673g 

Elastoplast Plastic Strips 20 Pack 

Zyrtec Hayfever Rapid Acting Mini Tablets 30 Tablets 

Hydralyte Orange Flavoured Effervescent Electrolyte Tablets 20 Tablets  

Best Vitamin 

Ostelin Vitamin D 1000IU – D3 for Bone Health + Immune Support 250 Capsules 

Ferro-grad C Iron & Vitamin C 30 Tablets 

Life-Space Urogen Probiotic for Women 60 Capsules 

The Fix XCramp 30 Tablets 

Maltofer Iron 100mg 30 Tablets 

Best Bathroom & Personal Care 

Colgate Optic White Flex Light LED Teeth Whitening Kit 

Scholl Velvet Smooth Electronic Foot Care System Pink 

Sundae Cherry On Top Shower Foam 265mL 

EpZen Magnesium Bath Crystals Relax 900g 

White Glo Professional White Whitening Toothpaste 115g 

Priceline Pharmacy launches new website

Priceline Pharmacy has launched a new, contemporary website, which enhances the digital shopping experience for customers while maintaining focus on store-based online order fulfillment.

The site, www.priceline.com.au, features a mobile-led design making it easier to search, browse and buy products across pharmacy, health and beauty. Customers can choose their preferred store with seamless delivery options offered across standard delivery, same day delivery and click and collect.

Priceline Pharmacy’s 8 million Sister Club members will enjoy a new and improved loyalty area, including added dashboard functionality to easily review points and rewards balances and apply rewards to their shopping basket.

Wesfarmers Health General Manager – Digital & Data, Kirsty MacCulloch, said it was exciting to bring a refreshed digital experience both to customers and Franchise Partners.

“We know our Franchise Partners value the additional sales avenue offered by our website, with every online order placed on priceline.com.au directed to stores for fulfillment. Moving to an integrated fulfillment model and investing in improvements to our Click & Collect systems means we’re driving foot traffic back into stores, even when orders are placed online.”

To celebrate the website launch, Priceline is offering 5x Sister Club points sitewide until Friday 10 March.

Priceline Pharmacy loyalty program now rewarding 8 million members

L to R: Priceline Pharmacy General Manager – Customer Operations Cathi Scarce, Priceline Pharmacy Ashgrove Franchise Partner Sarah Malouf, Pharmacy Assistant Maddi, API General Manager Digital & Data Kirsty MacCulloch

Priceline Pharmacy’s Sister Club has reached new heights, signing up its 8 millionth member and reinforcing its position as Australia’s largest health and beauty loyalty program.

The milestone sign up was performed by an unsuspecting but delighted team member at Priceline Pharmacy Ashgrove in Brisbane.

The Sister Club provides members year-round perks, prizes and gifts for shopping at Priceline. As members advance the three tiers – Sister Club, Diamond and Pink Diamond – they unlock greater benefits that make their Priceline shopping experience even more rewarding.

Priceline Pharmacy General Manager Andrew Vidler says the Sister Club, which turned 21 last year, delivers extra value to customers beyond simply great prices.

“It’s important to Priceline that we recognise and reward our most loyal customers.

“To say thanks, we offer them exclusive gifts, sales previews, perks from our corporate friends and $5 rewards that accrue surprisingly quickly to add a touch of magic to their shopping experience,” he said.

To celebrate the milestone, Priceline is offering Sister Club members the chance to win a share of 8 million Sister Club Points if they spend $150 at Priceline between 5 and 17 January 2023. A lucky 2,000 members will win 4,000 points each, equivalent to $50 value.

To join the Priceline Sister Club, customers can head in store or visit https://www.priceline.com.au/sister-club

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